Security Officer - Flex Alarm Monitoring

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Alarm Monitoring in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer in a fast-paced tech and telecom location, you will monitor security-related systems, triage calls and alarms, coordinate officer response, and document incidents with clear, professional communication. You will help to deter issues through strong situational awareness, responsive service, and consistent reporting. At Allied Universal, you will be part of an agile, reliable, and innovative team that puts people first and acts with integrity.

Position Type: Flex

Pay Rate: $20.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location.
• Receive, prioritize, and dispatch security-related calls for service, alarms, and requests for assistance via phone, radio, and/or computer systems.
• Monitor security-related systems such as CCTV, access control, and alarm panels; communicate observations to on-site personnel and/or management in a timely manner.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications and resources as needed.
• Complete detailed security-related reports, incident logs, and shift activity documentation, and maintain accurate dispatch and communication records.

Minimum Requirements:

• Have 3+ years combined law enforcement, military, and/or security-related experience or a college degree.
• Be comfortable using a computer or tablet preferred.
• Alarm panel experience preferred.
• Customer service experience preferred.
• Access control and/or badge experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.