Supervisor - Catering

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Work with Unit Manager and Senior Catering Manager on staffing needs for all catering events including nights and weekends to ensure each event has the proper staffing levels, create the schedule for all employees working the catering events, and supervise and direct a team of 3-5 people during each event.
• Assist the Sr. Catering Manager with all beer, liquor, and wine orders for catering events and assist with the ordering of all linens, Pepsi orders, papers products, and cleaning supplies for the Catering Department.
• Set up and break down every catering event, work with the client on all special requests for the event using the proper documentation, aid the Foundation and Philanthropy Department, if necessary, for community and fundraising events, provide for the upkeep and cleanliness of all units pertaining to the Catering Department (DEA, FBI, Boardroom, Lincoln Room, and Atrium), and assist with the inventory for these venues as they relate to Catering.
• Assist with invoicing and reporting for the Catering Department as well as acting as the Sr. Catering Manager in his/her absence.

Additional Responsibilities

• Assist with all cash bars for Catering events.
• Ensure the upkeep of all equipment as it pertains to the Catering Department.
• Train all Zones and FSWs working in Catering.
• Backfill at other venues when there are no catering events scheduled.
• Perform duties assigned by the Senior Catering Manager and Senior Executive Chef.
• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• Must be able to pass and maintain a Tier 5 FBI Security Clearance requied.
• High school diploma; some college preferred.
• At least 5 years' experience in managing a full service food venue, experience in bartending and catering preferred.
• ServSafe certification required.

Knowledge, Skills, and Abilities

• Must be thoroughly knowledgeable in the following areas: sanitation, conducting training, security, food preparation, customer relations, menu selection, safety and accident prevention, equipment maintenance.
• Ability to interact effectively with a wide range of constituencies in a diverse community and environment.
• Requires strong interpersonal skills and the ability to communicate verbally and in writing.
• Basic ability to operate a computer using Microsoft Office software and the Catering software.

Safety & Health Responsibilities

ServiceSource is committed to providing and maintaining a safe, secure and healthy work environment for all employees, persons-served, volunteers and visitors. As part of this commitment, ServiceSource has developed safety, security and occupational health policies, practices, guides and standards. With this understanding, all employees are required to:

• Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.
• Adhere to all corporate and local safety plans, policies, practices and standards.
• Be aware of and follow all safety rules of your work site.
• Report any unsafe conditions or accidents to your supervisor.
• Practice standard precautions (formerly universal precautions) always.
• Participate in mandatory or available safety training.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually loud.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information