Medical Assistant Family Practice - Wallingford, CT

?? Wallingford, CT | Full-Time | Day Shift

At ProHealth Physicians, part of the Optum family of businesses, your work directly supports healthier communities across Connecticut. We're a collaborative, patient-focused medical group where teamwork, compassion, and growth aren't just values-they're how we practice every day.

If you're passionate about patient care and looking to grow your career in a supportive, well-resourced environment, we'd love to meet you.

When you join our team, you'll experience:

• ? Exceptional teamwork in a supportive, respectful environment
• ? Robust clinical resources and best-in-class tools
• ? Patient-centered care with time and support to do things right
• ? Career development opportunities across Optum and UnitedHealth Group
• ? A culture built around Caring. Connecting. Growing together.

As a Medical Assistant in our Family Practice office, you'll be a vital part of the care team-supporting providers and guiding patients through each step of their visit. You'll balance hands-on clinical care with thoughtful administrative support, ensuring a smooth and compassionate patient experience.

Location: 950 Yale Avenue, Wallingford, CT 06492

Schedule: Full-time, 40 hours/week

• Monday-Friday
• 5 days x 8-hour shifts
• Hours between 7:30 AM - 5:30 PM

Clinical & Patient Care

• Prepare patients for visits by collecting and documenting clinical information
• Perform phlebotomy as needed
• Provide care summaries and guidance on next steps or follow-up
• Carry out standing orders in accordance with protocols
• Support infection control, patient safety, OSHA, and CLIA regulations

Care Team & Office Support

• Actively collaborate with providers, nurses, and leadership
• Monitor task pools and follow up on orders, referrals, and worklists
• Assist with temperature monitoring in coordination with Regional Nurse Managers
• Ensure smooth office flow and excellent service delivery

Administrative & Documentation

• Answer and triage patient phone calls using the EHR
• Schedule tests, treatments, and follow-up visits
• Document all patient interactions accurately and timely in the EHR
• Assist patients with external referrals and disease management resources

• Graduate of an accredited Medical Assistant program OR
• Completed relevant MA training through a U.S. armed forces branch OR
• 2+ years of healthcare aide or technician experience

• Certified or Registered MA (AAMA, NHA, NCCT, or AMT)
• CPR/BLS Certification
• 1+ year of Medical Assistant experience
• Experience with Epic EHR
• Primary care experience
• Intermediate computer proficiency

ProHealth Physicians is Connecticut's leading community-based medical group, with primary care offices in every county and over 300 physicians and advanced practice clinicians caring for patients of all ages. With in-house imaging and lab services, we focus not just on treating illness-but on preventing disease and helping people live healthier lives.

You'll be recognized, supported, and developed in a role that provides:

• Clear expectations and performance feedback
• Opportunities to grow within Optum and UnitedHealth Group
• Meaningful work that improves lives every day

Join ProHealth Physicians and play a pivotal role in shaping the future of healthcare in Connecticut.

Caring. Connecting. Growing together.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $25.05 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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