Employee Relations Specialist

High school diploma or equivalent

• Experience in employee relations, human resources, or a related function within a large, complex organization.
• Demonstrated experience supporting or administering employee relations processes, including disciplinary actions, conflict resolution, workplace investigations, and policy interpretation.
• Experience facilitating training sessions, new hire orientations, or delivering policy-related guidance to supervisors and employees.
• Strong interpersonal skills with the ability to navigate sensitive situations with professionalism, discretion, and sound judgment.

• Strong verbal and written communication skills, with the ability to interact effectively at all levels of a large, complex organization.
• Demonstrated ability to manage sensitive and confidential information with discretion.
• Exceptional organizational skills with the ability to prioritize multiple tasks in a fast-paced environment and meet deadlines.
• Detail-oriented, dependable, and adept at maintaining accurate, up-to-date records.
• Customer service mindset with a professional, positive demeanor in challenging or emotionally sensitive situations
• Ability to work independently and collaboratively within a team.

• Prolonged periods working at a computer.
• Travel across campus to various FMD buildings and facilities
• Standing, walking, bending, stooping, crouching, kneeling, pushing, and pulling as tasks require.

• Assist with Employee Relations inquiries submitted through the FMD HR Helpdesk and ensure timely, complete case record entry.
• Assist with documentation for disciplinary actions, consultations, conflict resolution, mediation, and terminations in alignment with ER guidelines.
• Conduct assessments to identify organizational and departmental employee relations training needs and collaborate with HR leadership to recommend and implement appropriate learning initiatives or platforms that strengthen supervisory capability, support effective employee relations practices, and promote a positive workplace culture.
• Assist ER Coordinator with dissemination of HR policies and procedures as necessary.
• Assist ER Coordinator with minor disciplinary actions, mediation, consultations, disputes, and conflicts per Employee Relations guidelines.
• Schedule disciplinary meetings, mediations, consultations, and conflict-resolution sessions.
• Prepare ER documents, correspondence, and meeting materials as assigned.

• Assist with the submission of ongoing Worker's Compensation documentation to the DOAS Case Managers.
• Maintain accurate databases and records for FMLA, ADA, Worker's Compensation, and related ER case files.
• Ensure the timely, accurate, and confidential handling of ER matters-including disciplinary actions, workplace concerns, FMLA, ADA, Worker's Compensation, mediation, conflict resolution, and consultative support.

• Facilitate new hire orientation sessions for incoming employees, providing an overview of University and FMD policies, workplace expectations, employee resources, and employee relations standards to support a positive onboarding experience and successful integration into the organization.
• Serve as an HR Representative on interview panels when needed.
• Provide customer service to FMD and UGA employees, modeling professionalism and composure.
• Cross-train with other HR functional areas to ensure coverage and continuity of operations.
• Support FMD HR special projects, process improvements, and division-wide initiatives.

• Perform administrative tasks such as filing, document management, drafting correspondence, preparation of letters and mailings as assigned, and answering phones.
• Answering questions from Staff/Students/Visitors, taking messages, and relaying messages to appropriate personnel.
• Other duties as assigned.