New 
Help Desk - LAS Administration
 University of Illinois Chicago | |
life insurance, paid time off, retirement plan
| |
 United States, Illinois, Chicago | |
 Mar 31, 2026 | |
|
Help Desk - LAS Administration Help Desk - LAS Administration Hiring Department: LAS Administration Location: Chicago, IL USA Requisition ID: 1040405 FTE: 1 Work Schedule: Days Shift: Days # of Positions: 1 Workplace Type: Hybrid Posting Close Date: 04/02/2026 Salary Range (commensurate with experience): $26.78 - 30.78 / Hourly Wage About the University of Illinois Chicago UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The IT Support Associate is an entry-level-only position that partners with users to review and resolve problems and issues associated with utilizing LAS systems, applications and services. This position acts as interface between customers and systems used at UIC in the College of LAS. The IT Support Associate recommends standard policies and procedures for providing routine service. This position coordinates activities to maintain systems, programming, and operations documentation, procedures, and methods including user and reference manuals. The IT Support Associate provides support for basic incident resolution and requests reported to the LAS IT Helpdesk. Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of LAS computer systems. The IT Support Associate is responsible for collecting information through phone, email, or other means, accessing support tools, and additional support staff as needed. Duties & Responsibilities:
Minimum Qualifications Required:
Preferred Qualifications:
To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/19413?c=uic Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d6618b613446454ebfb94223d2cdcd40 | |