CORP - DIRECTOR PEOPLE RESOURCES

Director of Human Resources (People & Culture)

24seven Hotels | Irvine, California (In-Office)

About 24seven Hotels

24seven Hotels is a leading third-party hotel management company based in Irvine, California, operating a portfolio of premium select-service and lifestyle hotels across top brands including Marriott and Hilton.

Built on a culture of collaboration, accountability, and entrepreneurial spirit, we believe exceptional hotel performance starts with exceptional people. As we continue to grow, we are investing in our People & Culture platform to better support our hotels, leaders, and teams.

Position Summary

The Director of Human Resources (People & Culture) is the senior HR leader responsible for driving and executing the company's people strategy across a multi-property hotel portfolio. This role serves as the primary partner to executive leadership and hotel General Managers, leading all aspects of field HR operations, talent strategy, leadership development, and employee engagement. Based in our Irvine corporate office, this position plays a critical role in building a high-performance culture while ensuring scalable, consistent HR practices across the organization.

Key Responsibilities

HR Leadership & Business Partnership

• Serve as the primary HR partner to executive leadership and hotel General Managers
• Provide strategic guidance on workforce planning, organizational development, and performance management
• Lead and develop the corporate HR support team

Talent Acquisition & Workforce Strategy

• Oversee recruiting strategy for property leadership roles (GMs, Directors of Sales, department heads)
• Strengthen talent pipelines and employer branding
• Partner with operations to ensure timely and effective hiring across the portfolio

Onboarding, Training & Leadership Development

• Design and implement onboarding programs for property leaders and associates
• Develop leadership training initiatives to support General Managers and emerging leaders
• Support succession planning and internal career growth

Employee Relations & Performance Management

• Provide guidance to hotel leadership on employee relations matters, coaching, and performance management
• Partner with HR Compliance leadership on investigations and employment decisions
• Ensure consistency in disciplinary practices and documentation across all properties

Culture & Engagement

• Champion 24seven Hotels' "People First" culture
• Lead employee engagement, recognition, and retention initiatives
• Support a positive and productive work environment across all hotels

HR Systems & Operational Excellence

• Ensure effective utilization of HRIS and ATS platforms; preference to experience with ADP Workforce Now (HRIS, payroll, and benefits) and ATS platforms
• Drive consistency in HR processes, reporting, and compliance execution across the portfolio
• Support the development and implementation of scalable HR programs and tools

Qualifications

Experience

• 5-7+ years of progressive HR leadership experience
• Experience supporting multi-state and/or multi-unit operations required
• Hospitality industry experience strongly preferred

Knowledge & Skills

• Strong understanding of employee relations, talent management, and HR operations
• Working knowledge of federal, state, and local employment laws and best practices (California expertise required)
• Experience with HRIS and applicant tracking systems (strong preference for ADP Workforce Now)
• Strong analytical, organizational, and problem-solving skills

Leadership Attributes

• Collaborative, hands-on leadership style
• Strong communicator and relationship builder
• Ability to influence and partner with senior leaders and General Managers
• High level of professionalism, discretion, and integrity

Additional Requirements

• Bachelor's degree preferred (HR, Business, or related field)
• HR certification (PHR/SPHR/SHRM) preferred
• bilingual English/Spanish strongly preferred
• Ability to travel and overnight up to 20% of time