RN Clinic Manager - Pediatric Cardiology

Clinic Operations & Leadership

• Oversee daily operations of the pediatric cardiology clinic, including scheduling, patient flow, capacity management, and resource allocation.

• Lead, coach, and develop clinic staff, including front desk, medical assistants, nurses, and administrative personnel.

• Foster a patient- and family-centered culture that aligns with pediatric care standards and organizational values.

• Coordinate coverage plans to ensure adequate staffing during peak times, absences, and planned leave.

Patient Experience & Quality of Care

• Ensure a welcoming, compassionate, and supportive environment for pediatric patients and their families.

• Address patient and family concerns, service recovery, and escalated complaints in a timely and professional manner.

• Partner with clinical leaders to improve access to care, reduce wait times, and optimize clinic throughput.

• Support quality improvement initiatives and adherence to pediatric cardiology best practices.

Financial & Administrative Management

• Manage clinic budgets, monitor expenses, and support revenue optimization through efficient workflows and accurate documentation.

• Oversee charge capture processes, coding workflows, prior authorizations, and referral management.

• Analyze clinic performance metrics such as visit volumes, no-show rates, productivity, and patient satisfaction.

Compliance & Safety

• Ensure compliance with HIPAA, Joint Commission standards, and state and federal healthcare regulations.

• Maintain safe clinic operations, including equipment readiness and infection prevention protocols.

• Support audits, inspections, and implementation of corrective action plans as needed.

Collaboration & Strategy

• Serve as a liaison between physicians, clinical staff, hospital departments, and external partners.

• Participate in strategic planning, growth initiatives, and implementation of new services or technologies.

• Support onboarding and training for new providers and staff.