Accounts Receivable Accountant

Description:

Reporting to the Accounts Receivable Supervisor, the Accounts Receivable Accountant is responsible for invoicing ACRT Services customers with more complex invoicing processes. The AR Accountant will focus on navigating internal and external customer requests and communications while executing their billing process with diligence and precision.

Essential Duties and Responsibilities:

Customer Invoice Process

• Enter invoices in both internal financial system and customer system for complex customers across ACRT Services family of companies
• Reviews and sends monthly statements to customers
• Prepare supporting documentation related to customer invoices, including but not limited to timesheets, route submissions, or other system generated documents
• Ensure invoice deadlines are met while maintaining high level of accuracy in work; verifies accuracy to contracts specific to customer
• Maintains accurate Accounts Receivable records

Support Internal and External Customers

• Collaborates with field operations team on invoice accuracy; partners with Project Manager to ensure all invoices are correct before sending to customer
• Works with field operations team, including Project Managers, to maintain external documentation in support of invoices
• Acts as first point of contact for Billing Specialist when billing issues or questions arise
• Responds to all questions from internal and external customers in timely manner
• Quickly solves any customer inquires, billing issues, or questions; builds strong relationships with external customers to reflect positively on ACRT Services
• Other duties as assigned

Requirements:

Minimum Qualifications:

• Education: Associate's Degree in Accounting or Business
• Experience: 2 years of experience in a general accounting or an accounts receivable role

Preferred Qualifications:

• Education: Bachelor's Degree in Accounting or Business
• Experience: 3 years of experience in an accounts receivable role

Skills:

Required Skills:

• Intermediate Microsoft Excel skills including advanced formulas, creating tables, charts, and graphs, and using pivot tables
• Effective communication and relationship management when working with both internal and external teams; ability to build and maintain positive working relationships
• Strong attention to detail and accuracy while dealing with large volumes of data, invoices, and payments to avoid errors

Desired Skills:

• Understanding of basic contract language (credit terms, rate schedules, etc.)
• Experience using Workday Financial
• Problem-solving and resolutions of discrepancies, errors, or customer issues
• Understanding of AR and collections policy

Office

At ACRT Services we prefer in-person employee interaction and we rely on collaboration among groups to be successful and agile, which means we expect work in the office to continue as an important part of our company culture and a key to employee success. This position is a remote hybrid role, meaning employees will be required to come into our Stow, Ohio offices on a weekly or as needed basis.

Standard office equipment will be provided to work in the office and at home - a dedicated space at home to work is also required. Uninterrupted home-based internet is a must in your home to attend and host video calls, along with a minimum bandwidth speed of 20 mbps. If you do not have an in home office space or cannot meet the internet needs, an office space will be provided for you in the company's Stow, Ohio office.

Additional:

Department & Division: Accounting, Accounts Receivable Team

Exempt Status*: Non-exempt

Reports to**: AR Supervisor

Works with Inside Company:

• Employees, Supervisors and Managers

Work with Outside Company:

• None

Working Conditions:

• Office and Work-From-Home Environment

Supervisor Responsibilities:

• None

Physical Requirements:

• Must be able to remain in a stationary position for long periods of time
• Repeat motions that may include the wrists, hands, and/or fingers
• Light work that includes moving objects up to 20 lbs.
• Communication with outers to exchange information. Must be able to see, read, write, and speak
• Occasional standing, walking, reaching, stooping, kneeling, crouching

Travel Requirements:

• % of travel time: 5%

*This position is classified as non-exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as exempt.

**The company reserves the right to make changes to the reporting structure for this position due to business needs.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Company: ACRT, Inc.