Associate Registrar

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

Current staff, faculty/adjunct at Herzing University: log into UKG and navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

The Associate Registrar is responsible for overseeing the new student enrollment processes in the Registrar's Office. It includes establishing and following procedures in accordance with regulatory, accreditation and institutional guidelines.

REQUIREMENTS:

• Bachelor's degree required, Master's degree preferred.
• Three years related work experience preferred.
• One year of experience in supervision and management.

Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The salary range for this role is $62,316 to $84,311.

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RESPONSIBILITIES:

• Supervise the Enrollment Specialist and Assistant Registrar positions.
• Cooperatively work with the University Registrar and the Associate Provost of Registrar Services on reviewing and maintaining department policies and procedures.
• Ensure the accurate communication of academic policies and procedures to the Registrar's Office staff.
• Audit the team's output for accuracy.
• Act as a liaison for other administrative offices on student schedule and academic policy questions.
• Ensure the University's service level agreements are being maintained.
• Assist in performing all new student enrollment tasks as needed.
• Provide excellent customer service to students, staff, faculty and third parties.
• Provide leadership for team and deliver results through effective training, coaching and development of staff.
• Oversee the training, development and coordination of division staff and department activities to ensure team has the skills and ability to perform their jobs effectively.
• Manage team performance, which includes delivering consistent quality feedback, providing reinforcement and recognition when appropriate, taking corrective action when necessary.
• Manage department to appropriate staffing levels; ensuring all new hires receive appropriate training.
• Recognize talent and develop staff for potential advancement.
• Ensure staff is adhering to FERPA and other related regulatory requirements.
• Participate in appropriate professional organizations and stay informed with best practices established by the American Association of Collegiate Registrars and Admissions Officers (AACRAO).
• Participate in administrative meetings and committees as assigned.
• Act on behalf of University Registrar in his or her absence.
• Other tasks as assigned.

This is a full-time role, hours Monday through Friday. Additional hours or days may be needed to provide support during peak times.

PHYSICAL REQUIREMENTS:

• Must be able to remain in a stationary position 80% of the time.
• Must be able to occasionally move around the work location.
• Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals.
• Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
• Visually or otherwise identify, observe and assess.
• Occasionally move, carry, or lift 10 pounds.

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.