Senior UI/UX Designer

Role Responsibilities

This Senior UI/UX Designer rolewillownthe designof multiple capabilities within our compliance application suite,creatingintuitive, user-centricexperiencesthatimproveefficiency,effectiveness, and experience for usersacross the globe.

This individual will advocate for user experienceprinciples andcontribute to the continuousimprovement ofour design practices.The ideal candidate will have deepexpertiseinuser-experiencedesign and will be a key contributor toourproduct strategy, transformation,and innovation.

Design Strategy & Leadership:

• Lead design efforts for large-scale, high-impact projects, driving design direction and ensuring consistency acrosscapabilities.

• Advocate forthe importance of user experience within the company, promoting best practices and user-centric design solutions.

User Research & Analysis:

• Conduct in-depth user research, including user interviews,personadevelopment, and journey mapping, to inform designand productdecisions.

• Synthesize research findings into actionable insights that shape the design and development process.

• Use data-driven approaches to measure user satisfaction andidentifyareas for improvement in the user experience.

• Ensure that designs are testedandvalidatedrigorously to meet user needs and business goals beforelaunch.

Advanced Design, Wireframing & Prototyping:

• Develop wireframes, prototypes, and detailed UI specifications that can be handed off to development teams.

• Supportthe creation of design systems and ensure adherence to UI/UX guidelines and design principles.

• Provide strategic input on interactive elements, animations, and transitions to elevate the user experience.

Cross-Functional Collaboration:

• Collaborate with product managers, developers, and other stakeholders to define project requirements and user goals.

• Ability to lead andfacilitateworkshops(e.g.design sprints, ideation sessions, journey mapping workshops)for collaborative problem solving

• Support continuous improvement across our teams byproviding feedback and helpingothersto improvetheir skills.

• Lead design reviews and ensure the teammaintainsa high standard of work.

Continuous Improvement & Innovation:

• Stay current on emerging UI/UX trends, tools, and technologies, bringing fresh ideas and best practices to the team.

• Continuously refine the design process to improve efficiency, collaboration, and quality of work.

• Drive innovation in design and contribute to the evolution of the design system and product strategy.

Client and Stakeholder Communication:

• Present design concepts and solutions to clients, stakeholders, and executive leadership, clearly articulating the rationale behind design decisions.

• Manage multiple projects and priorities, ensuringtimelydelivery whilemaintaininghigh standardsof design quality.

• Build strong relationships with stakeholders to ensure thatuserexperience goals align with businessobjectives.

Role Requirements

• 5+ years of professional experience in UI/UX design, with a proventrack recordof leading0-1design projects.

• Bachelor's degree in Graphic Design, Interaction Design, Human-Computer Interaction (HCI), ora relatedfield.

• Advanced certifications in UI/UX design or related areas are a plus.

• Advancedproficiencyin design tools such as Figma,Sketch,Adobe XD, or similar.

• Expertisein prototyping tools like InVision, Principle, or Framer.

• Expertisein user testing tools (e.g.,UserTesting, Hotjar, Maze) and analytics platforms.

• Excellent organization and communication skills, capable of presenting complex design ideas clearly and persuasively while ensuring design artifacts are consistently organized, accessible, and aligned across teams.

• Strategic thinker with the ability to align user experience goals with businessobjectiveswhile able to influence without authority.

• Highly collaborative, able to work cross-functionally with product, engineering, and other stakeholderstomaintainclarityand alignmentacross distributed teamsthrough organized design artifacts and regular syncs.

• Adaptable and comfortable in fast-paced environments, with the ability to prioritize and manage multiple projectsthrough ambiguity.

Work Shift

HYBRID -Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and lifeinsurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country.If applicable,additionalrole-specific benefits will be mentioned during your interview process or in an offer of employment.

Your United States-specific benefits include:

• Medical, Dental and Life Insurance

• Tuition Assistance Program

• Parental Leave

• One day volunteer time off

• $0 Money Transfer Fee Discount Code - Quarterly

• Recognition Program "Game Changers"

• Employee Discount Program

• Global Adoption Assistance

• Global Scholarship Awards Program

• 401K plan

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on thisinitialapplication that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials yousubmitduring the application process. You will not be penalized for redacting or removing this information.

Salary

The base salary range is $121,000 - $151,000 per year, total on target compensation includes a base salary plus short-term incentives that align with individual and company performance.

OtherDetails

We are passionate about honoring our employee's identity and fostering a feeling of belonging.Our commitment is to provide an inclusive culture that celebratesthe unique backgrounds and perspectives of our global teams whilereflectingthe communities weserve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex(including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteranstatus. The company will provide accommodation to applicants, including those with disabilities, duringthe recruitment process, following applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.