New

IT Support Specialist - Account Administration

University Health
United States, Missouri, Kansas City
2301 Holmes Street (Show on map)
Jun 05, 2026
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. IT Support Specialist - Account Administration 101 Truman Medical Center Job LocationKansas City Kansas City, Missouri Department IS Technical Support Position Type Full time Work Schedule 7:00AM - 4:30PM Hours Per Week 40 Job Description The IT Specialist - Account Creation is responsible for the provisioning, maintenance, and lifecycle management of user accounts across Active Directory, local systems, cloud platforms, and Electronic Health Record (EHR) applications. Ensures accurate and timely account administration in alignment with organizational security policies and access control standards. Operates as a key support resource for identity and access management processes, contributing to the secure and efficient operation of the organization's technology environment. Minimum Requirements Associate's degree in Information Technology, Computer Science, or a related field or the equivalent in combination of education and work experience. Basic computer proficiency including working knowledge of Microsoft applications, (Word, Excel, Outlook) Strong organizational skills and attention to detail, particularly in documentation and audit trail maintenance. Ability to handle sensitive information with discretion and in compliance with HIPAA and organizational data privacy policies. Effective written and verbal communication skills with the ability to explain technical processes to non-technical staff. Ability to prioritize and manage multiple requests in a fast-paced environment. Preferred Qualifications Experience in a healthcare or hospital IT environment. Demonstrated experience with: Active Directory (users, groups, OUs, and Group Policy basics) Microsoft 365 administration (Exchange Online, Teams, licensing) User account provisioning and deprovisioning workflows Basic PowerShell or scripting for administrative task. Familiarity with role-based access control (RBAC) principles and the principle of least privilege. Familiarity with Electronic Health Record (EHR) platforms such as Epic, Cerner, or Meditech. Experience with Azure Active Directory (Entra ID) and hybrid identity environments. Knowledge of ITSM ticketing platforms (e.g., ServiceNow, Jira, Remedy). Experience with automated provisioning workflows or identity governance tools.