Project Manager 2

TITLE: Project Manager 2

DEPARTMENT: IT

STATUS: Full-time, Exempt

SALARY: $80,000 - $90,000

THE SALVATION ARMY MISSION:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

MAJOR FUNCTION:

Responsible for leading technical projects of medium to large scope and complexity. Facilitates effective and regular communication, acting as a liaison, between key stakeholders at all command levels and IT specialists across IT teams.

ESSENTIAL FUNCTIONS:

Project Management (80%)

• Communicate with project stakeholders, IT staff, users, and vendors as needed.
• Lead projects involving multiple IT vertical teams.
• Develop, and process approval, of project budget.
• Maintain budget control. Advise stakeholders and Director of Project Management of potential overruns and issues.
• Write Proposals and Requests for Proposals if called for by project.
• Manage bidding / quote process including any internal approval processes.
• Document project progress and status, staying prepared to offer reports to Director of Project Management on short notice.
• Manage accountability benchmarks.
• Write user documentation, user manuals, and reference guides if called for by the project.
• Provide or arrange training for users, regardless of location, as appropriate for the project.
• Proactively communicate any and all changes created by the project to all of the users that will be affected in a timely manner.
• Work with staff members from THQ/DHQ departments frequently.
• Manage a volume of projects simultaneously to completion.

Project Support (20%)

• As directed, support projects assigned to others, communicating frequently on areas of needed support.
• Maintain records of meetings and conference calls as requested.
• Support the assigned project lead with any of the steps needed in the project management process under direction.

• Highly organized with the ability to multi-task.
• Detail oriented along with the ability to set and respect priorities.
• Demonstrated knowledge of desktop hardware and software at an advanced user level.
• Demonstrated knowledge of general inter-relationships between various departments within the organization.
• Working knowledge of internal Salvation Army procedures related to business processes.
• Demonstrated understanding of the design, implementation, and use of relational database systems and related user interfaces.
• Sensitive to users' needs and possess a customer service mindset.
• Ability to learn new technologies and processes quickly.
• Ability to work in a fast-paced environment and maintain poise under pressure.
• Ability to train users and develop user documentation.
• Ability to work independently most of the time.
• Ability to build a good working relationship with outside vendors/tech partners.

EXPERIENCE & EDUCATION:

• Bachelor's degree.
• Project Management Professional (PMP) certification.
• Competent in the Microsoft 365 application suite.
• Five years of project management experience.

PHYSICAL REQUIREMENTS:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
• Ability to operate telephone.
• Ability to operate a desktop or laptop computer.
• Ability to lift up to 25 lbs.
• Ability to access and produce information from a computer.
• Ability to understand written information.
• Ability to travel within the Territory.