Community Educator

Are you ready to embark on an exciting journey with Christiana Care? ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition.

We are searching for a Community Educator to promote access to services, provide health education and assist community members in navigating the health care and social services systems. This position focuses on assisting pregnant and postpartum patients throughout their care journeys, which may include working with outpatient, OB Emergency Department, or NICU/Postpartum patients.

Essential to the role of the Community Educator is the ability to handle competing priorities and operate independently. Additionally, they must be skilled at nurturing effective relationships, not only with patients, but also with members of the care team.

• Develop and deliver health education and training programs for our patients and the community.

• Create connections between vulnerable populations, the health care system and community/state resources.

• Build and maintain positive working relationships with patients from diverse cultural and socio-economic backgrounds.

• Travel to patients' homes and in the community to discuss Community Health programs and provide services.

• Help patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals.

• Facilitate healthcare and social service system navigation.

• Provide culturally appropriate health education on topics related to chronic disease prevention.

• Responsible for patient chart reviews and referring patients to other programs as appropriate.

• Assist patients in the community and/or clinic setting.

• Establish and maintain professional relationships with the care team, community leaders, faith leaders and others responsible for providing services to the community.

• Participate in community events promoting the Community Health department.

• Educate staff, health providers, and stakeholders about community needs.

• Advocates for underserved individuals to receive appropriate services. Works to reduce cultural and socio-economic barriers between clients and institutions.

• Collect data and updates Electronic Medical Record documentation as required by supervisor.

• Work collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team.

• High school diploma required, bachelor's degree preferred.

• One-year community and patient experience required, more preferred.

• Public speaking, group facilitation and excellent writing skills preferred.

• Demonstrated ability to work with diverse populations required.

• Fluency in Foreign Language and English required

• Full Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12 week paid parental leave.

• Tuition assistance.

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial mentorship, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

* Knowledge and skills to provide education appropriate to target audiences.

* Foundational knowledge of substance use disorders and resources.

* Knowledge of community resources in New Castle County.

* Knowledge base in health education.

* Effective verbal skills to reach diverse racial, socio-economic and literacy levels of target audiences, strong interpersonal skills.

* Flexibility to adapt to a variety of program schedules, physical settings and target audiences.

* Ability to work with minimal supervision.

* Computer skills (MS Office, MS Word, MS Outlook, Teams, Excel, Power Point, and e-mail desirable).

* Ability to prioritize work assignments.

* Ability to work with a team.

SPECIAL REQUIREMENTS:

Fluency in Foreign Language and English required.

Proof of achieving a minimum score of Advanced Mid on the ACTFL OPI or comparable Oral Proficiency exam in both languages must be provided prior to start of employment or must obtain a passing score within the first 30 days of employment.

Access to personal vehicle. Ability to work flexible schedule, including some nights/weekends as needed. Knowledge of New Castle County.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/