VP Business Controls

***No agencies or 3rd party Recruiters please. Thank you! ***

Who we are:

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for:

The Business Controls Manager role is responsible development and implementation of First Line Of Defense controls related to Loan Servicing. This includes Procedure Management, First Line of Defense testing, management of regulatory changes, tracking of remediation activities as well as management of Servicing vendor oversight.

Key Responsibilities:

• Internal/client Exam Management including intake, fulfillment and response. This is also includes effective internal report of effort and results.
• Management of division-wide policy and procedures. Including processes to make procedures available electronically, restrict views by user role and track review/approval of procedures
• Management of First Line of Defense testing to evaluate and report on compliance with regulatory and investor requirements. This includes implementation and ongoing management of the application used for first line testing.
• Develop/Implement daily portfolio surveillance application for use across all operational teams. This includes, development/maintenance of internal and client facing reporting.
• Track, monitor, report statuses, and validate effective implementation of process changes required to address process deficiencies and investor requirement changes.
• Develop/Implement post boarding QC to include implementation and ongoing reporting results of data extraction validation against the system of record, illogical condition reviews, and confirmation of data received to data boarded. This includes, development/maintenance of internal and client facing reporting.
• Ensure departmental training is completed as required, manage productivity and effectiveness, and ensure timely evaluation of team member performance
• Perform other job-duty related issues as assigned

What you'll need to be successful:

• Bachelors' Degree or equivalent work experience
• Minimum 8 years of experience in mortgage industry preferably Mortgage Orientation and/or Servicing
• Minimum 5 years of Program/Project Management Experience
• Must have minimum of 5 years of leadership experience/and or management
• Proficient knowledge of federal regulations, state laws, ad GSE/government requirements
• Deep understanding of project management. Ability to discuss technical and business project requirements in detail when required
• Solid analytical skills with the ability to exercise prudent judgment to prioritize a complex workload with time sensitive deadlines
• Critical thinking, problem solving, ability to identify solutions, and ensure progress in the face of obstacles
• Exceptional organization, leadership, interpersonal and written/oral communication skills
• Results oriented and ability to adapt and be comfortable with change based on the business needs
• Ability to work through stressful situations professionally
• Must display Personal Accountability
• Attention to detail

What we offer:

Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.

What to do next:

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.