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Business Systems Analyst I - PGBA

BlueCross BlueShield of South Carolina
United States, South Carolina, Columbia
May 14, 2026
Internal Reference Number: R1050607
Summary Why should you join the BlueCross BlueShield of South Carolina family of companies?
Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Description

Position Purpose:

Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.

This position will be responsible for:

  • Capturing and documenting business requirements for PGBA systems
  • Walking through requirements with customer
  • Partnering with the development team to understand requirements to be delivered

This position requires a security clearance which requires U.S. Citizenship to obtain.

What You Will Do:

  • Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
  • Guide both technical and customer departments in the development of the systems that support the business solution.
  • Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
  • Validate the business need for solutions to business problems and process improvements.

To Qualify For This Position, You Will Need:

Required Education:

  • Bachelor's
  • Or an additional 4 years job related work experience
  • Or Associate's plus an additional 2 years job related work experience

Required Work Experience:

  • 2 years of IT business analysis experience.

Required Skills and Abilities:

  • Basic knowledge of standard industry practices.
  • Able to acquire knowledge of procedures for the supported business unit.
  • Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to management, peers, and the business units. Good teamwork and interpersonal skills.
  • Understands how IT affects an organization and is able to link it to business processes.
  • Good analytical and conceptual skills.
  • Broad understanding of test plans and test matrices, project plans, and scope and design documents.

Required Software and Other Tools:

Microsoft Office.

We Prefer That You Have:

  • Operations and Claims Processing
  • Job related experience with government business and/or BCBS companies..

Work Environment: Fast-paced, high demand environment. Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.comor call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.

Some states have required notifications. Here's more information.

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