Associate Manager-Digital Content

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

The Associate Manager-Digital Content oversees content production and publishing across TDS' digital experiences, ensuring accuracy, timeliness, and consistency across all web properties. Serving as the primary user and administrator of the Content Management System (CMS), this role partners closely with cross-functional teams to understand business needs, support marketing campaigns, product launches, and promotional initiatives, and deliver high-quality digital content.

The Associate Manager-Digital Content is responsible for maintaining the website content inventory, managing ongoing site updates, and coordinating a centralized content calendar to support organizational priorities. In addition, the role acts as the business unit representative for content-related initiatives-such as privacy, security, and regulatory updates-collaborating with internal stakeholders to plan, implement, and maintain content changes driven by evolving laws, regulations, and compliance requirements.

This position can work remotely in any of the 40+ states in which TDS Telecom operates.

Content Creation & Management
• Create, update, publish, and maintain website content across TDS digital properties.
• Ensure content accuracy, brand alignment, accessibility, and adherence to established content standards and guidelines.
• Manage and maintain a complete website content inventory, ensuring outdated or redundant content is reviewed and updated or removed as necessary.
• Serve as the primary user and subject matter expert for the CMS, supporting efficient content workflows and issue resolution.

• Cross-Functional Collaboration & Planning

  • Partner with marketing, product, legal, compliance, and other internal teams to plan and execute content updates aligned to campaigns, promotions, and product launches.
  • Own and manage the website content calendar, coordinating timelines, dependencies, and approvals to ensure on-time publication.
  • Translate business requirements into clear content updates and publishing plans that support organizational objectives.
  • Identify opportunities to streamline content production and publishing through process improvements and the effective use of AI and automation tools.

• Business Unit Representation & Governance

  • Act as the business unit representative for content-focused initiatives, including privacy, security, and regulatory changes.
  • Collaborate with legal, compliance, and internal governance teams to assess content impacts of new or changing regulations and ensure required updates are implemented accurately and on schedule.
  • Support audits, reviews, and documentation related to digital content compliance as needed.

Required Qualifications

• Bachelors degree (or higher) -OR- 4+ years professional work experience.
• 4+ years of progressive experience creating and managing website content.
• 1+ years of experience working within a Content Management System (CMS).

Other Qualifications

• Proven ability to work effectively across an organization.
• Familiarity with telecom services and technology.
• Ability to use AI to streamline and automate repetitive tasks.
• Basic knowledge of (Hypertext markup Language) HTML.
• Strong organizational and planning skills.
• Excellent written and verbal communication skills.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.