Lead I - Cloud Infrastructure Services

Client Job Title: Windows Administrator
UST Job Title: Lead I - Infra Services
Location: Raleigh, NC

Who we are:

At UST, we help the world's best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact-touching billions of lives in the process. Visit us at UST.com.

The Opportunity:

UST is seeking a highly skilled Windows Administrator to manage, maintain, and optimize enterprise Windows infrastructure across on-premises and cloud environments. The ideal candidate will be responsible for ensuring system stability, security, performance, and availability while supporting business-critical applications and IT operations.

Key Responsibilities:

• Administer and maintain Windows Server environments (2016/2019/2022) across enterprise infrastructure.
• Manage Active Directory, Group Policy, DNS, DHCP, DFS, and related Windows services.
• Perform server installation, configuration, patching, upgrades, and lifecycle management.
• Monitor system performance, troubleshoot issues, and ensure high availability of services.
• Manage virtualization platforms such as VMware and Hyper-V.
• Support backup, disaster recovery, and business continuity processes.
• Implement and maintain system security, hardening, and compliance standards.
• AI-assisted automation using Ansible, Python & PowerShell scripting.
• Coordinate with network, security, cloud, and application teams for infrastructure support.
• Maintain documentation for system architecture, SOPs, configurations, and operational procedures.
• Support cloud-based Windows workloads in environments such as Microsoft Azure.
• Participate in on-call support and incident management activities.

Required Skills:

• Strong experience with Windows Server administration, enterprise infrastructure management focused on building scalable, intelligent automation solutions.
• Expertise in Active Directory, Group Policy, DNS, DHCP, and file services.
• Hands-on experience with VMware or Hyper-V virtualization platforms.
• Proficiency in AI-assisted automation using Ansible, Python & PowerShell scripting.
• Experience with patch management, monitoring tools, backup solutions, and system troubleshooting.
• Knowledge of Microsoft Azure services and hybrid infrastructure environments.
• Understanding of cybersecurity best practices, endpoint protection, and access management.
• Strong analytical, problem-solving, and communication skills.

Desired Skills:

• Experience with Microsoft 365, Exchange Online, or Intune administration.
• Familiarity with SCCM/MECM, WSUS, and infrastructure monitoring tools.
• Exposure to storage, networking, and data center operations.
• Knowledge of ITIL processes and enterprise support environments.

Qualification:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 7+ years of experience in Windows system administration and infrastructure support.
• Relevant certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate, Azure Administrator, VMware Certified Professional (VCP), or equivalent are preferred.

What we believe:

Humility: We listen, learn, and help selflessly in our interactions
Humanity: We use business to improve lives
Integrity: We honor commitments and act responsibly in relationships

Equal Employment Opportunity Statement:

UST is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

system administration,windows server,cloud infrastructure,cloud platforms,access control,infrastructure management,performance optimization,dhcp,service level agreements