PROBATION/PAROLE OFFICER 2* - 06022026-78210

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CORRECTION, DAVIDSON COUNTY

A Motor Vehicle Records screening will be conducted prior to employment.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to one year of full-time professional level experience in one or more of the following: probation/parole, counseling, social work, investigative, or legal experience.

Substitution of Experience for Education: Full time relevant professional experience, to include law enforcement experience, may be substituted for the bachelor's degree requirement on a year-for-year basis.

Substitution of Graduate Course Work for Experience: Graduate course credit received from an accredited college or university in social science, behavioral science, criminal justice, criminology, social work and/or law may be substitute for the required experience to a maximum of one year (e.g., an additional 36 graduate quarter hours in one or a combination of the above listed fields may substitute for one year of the required experience)

Substitution of Experience for Education: Full-time related professional experience may be substituted for the bachelor's degree on a year-for-year basis. This includes law enforcement experience.

Necessary Special Qualifications: Applicants for this class must:

1. Be willing to and able to qualify with, carry, and use assigned weapons;
2. Be at least eighteen (18) years of age on the date of application;
3. Be a citizen of the United States;
4. Have a good moral character, as determined by investigation;
5. Complete a criminal history disclosure form in a manner approved by the appointing authority;
6. Agree to release all records involving their criminal history to the appointing authority;
7. Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
8. Have no conviction for a felony or any domestic assault convictions or have been discharged under any other than honorable conditions from any branch of the United States armed forces;
9. Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
10. Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
11. Submit to and pass a pre-employment screening test for use of illegal drugs;
12. Possess a valid motor vehicle operators license at the time of appointment;
13. Upon appointment, successfully complete all additional prescribed course of instruction at the Tennessee Correction Academy and any and all on-line training.

Examination Method: Education and Experience,100%, for Preferred Service positions.

Overview

The Probation/Parole Officer 2 serves as a knowledgeable community supervision officer within the Tennessee Department of Correction (TDOC), Division of Community Supervision and possesses at least 1 year of relevant experience. This position has learned the role or has an established knowledge and competency foundation and can independently supervise adult offenders placed on probation, parole, or other community-based alternatives to incarceration in accordance with state law, judicial directives, and agency policy. Regular fieldwork is required, including home, employment, and community visits. Officers must maintain readiness to perform enforcement functions and ensure public safety while supporting offender rehabilitation and accountability. The ideal candidate will demonstrate sound judgment, strong investigative and communication skills, and the ability to manage a structured caseload in both office and field environments. Incumbents of this position must successfully complete a 1-year probationary performance period.

Responsibilities

Offender Supervision and Case Management:

• Assist individuals in desisting from criminal behavior through structured, supportive, and evidence-based supervision strategies that reinforce accountability and pro-social decision-making.
• Provide structured supervision to individuals placed on probation, parole, or other community-based alternatives in accordance with state law, judicial directives, and agency policy, balancing accountability with rehabilitation.
• Conduct regular office and field visits, including curfew checks and home, employment, or school contacts, to reinforce compliance, assess stability, and support pro-social engagement.
• Supervise individuals placed on community-based sentences, including electronically monitored home detention, ensuring adherence to supervision conditions while promoting successful community integration.
• Administer drug and alcohol testing, including random drug screens, to monitor compliance with court-ordered conditions and support treatment participation and recovery efforts.
• Maintain accurate and timely documentation of supervision contacts, case activity, and interventions.
• Track caseload activity totals and prepare required monthly and periodic reports in accordance with agency standards.
• Investigations and Reporting
• Prepare and maintain comprehensive offender records and investigative reports that reflect risk factors, strengths, supervision strategies, and compliance history.
• Conduct pre-hearing and pre-release investigations and prepare detailed narrative reports outlining background information, assessed risks and needs, and supervision recommendations.
• Identify criminal activity and gather relevant background information using state, local, and federal databases to inform supervision planning and public safety decisions.
• Testify in court proceedings and/or parole hearings regarding offender history, supervision progress, risk considerations, and compliance status.
• Risk Assessment and Rehabilitation Planning
• Conduct validated risk and needs assessments using approved tools and motivational interviewing techniques to guide supervision intensity and intervention strategies.
• Identify criminogenic risk factors and develop individualized case plans that promote behavioral change, accountability, and successful reentry.
• Evaluate offender progress toward case plan goals and adjust supervision approaches based on risk level, responsivity factors, and demonstrated behavior.
• Encourage skill development, problem-solving, and connection to community resources that reduce recidivism and support long-term stability.

Compliance, Enforcement, and Public Safety:

• Address non-compliance using structured, graduated responses consistent with agency policy, focusing on corrective interventions when appropriate.
• Prepare violation reports and warrants for submission to the courts or parole authorities when continued non-compliance or risk to public safety warrants formal action.
• Conduct searches of offender residences, vehicles, and persons as authorized by policy to ensure compliance with supervision conditions.
• Respond to offender complaints and grievances promptly, professionally, and in accordance with policy.
• Maintain readiness to perform enforcement functions while prioritizing strategies that enhance community safety and reduce future criminal behavior.

Interagency and Community Collaboration:

• Serve as liaison with judges, court personnel, law enforcement agencies, treatment providers, employers, victims-services, and other stakeholders to coordinate supervision and reentry efforts.
• Receive and respond to supervision-related correspondence from other states in accordance with interstate compact requirements.
• Foster a professional, respectful, and trauma-informed working environment with colleagues and justice-involved individuals.
• Promote collaborative partnerships that strengthen accountability, support rehabilitation, and enhance public safety across Tennessee communities.

Competencies (KSA's)

1. Plans and Aligns
2. Communicates Effectively
3. Resourcefulness
4. Demonstrates Self-Awareness
5. Collaborates

Knowledges:

1. Administration and Management
2. Clerical
3. Customer and Personal Service
4. Law and Government
5. Public Safety and Security

Skills:

1. Complex Problem Solving
2. Active Learning and Listening
3. Critical Thinking
4. Learning Strategies
5. Monitoring

Abilities:

1. Deductive Reasoning
2. Auditory Attention
3. Speech Recognition
4. Speech Clarity
5. Problem Sensitivity

Tools & Equipment

1. Personal Computer
2. Telephone
3. Fax Machine
4. Printer
5. Motor Vehicles