Student Services Specialist
 University of Arkansas | |
life insurance, sick time
| |
 United States, Arkansas, Little Rock | |
| 2801 South University Avenue (Show on map) | |
 Jun 03, 2026 | |
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Closing Date: 06/27/2026 Type of Position:Management - Operations Job Type:RegularWork Shift: Sponsorship Available: The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu. Department:FIN | Student Fin Srvs AdminDepartment's Website: Summary of Job Duties:Experienced financial services professional with expertise in student loan servicing, account collections, financial reconciliation, and regulatory compliance. Skilled in processing loan payments, managing deferments and cancellations, maintaining accurate financial records, and conducting collection efforts for student loans and tuition accounts. Proficient in reconciling financial data, monitoring program compliance requirements, updating policies and procedures, and generating reports to support financial operations. Strong administrative, customer service, and organizational skills with a proven ability to manage multiple responsibilities while maintaining accuracy and attention to detail. Qualifications:
Additional Information: (35%)- Posts student loan payments, manages the advance files, sends/posts deferments, cancellations and paid in full letters. Processes weekly allocations from our loan/billing servicer, ECSI. Manually updates the exit status for students separating from the UAMS Rural Practice Programs. Oversees management of the Rural Practice and Primary Care program compliance requirements. (30 %) - Performs internal collection efforts for campus-based loan programs as well as UAMS student tuition/fee charge collections. (15%) - Assists the Financial Analyst with campus-based monthly loan reconciliations and cashflows. Performs collection agency monthly reconciliations. Maintains and updates SFS policies and procedures for changes in processes and compliance updates. (10 %)- Answers phones, manages the filing system, sorts, processes and logs mail, scans paid in full documents and responds to emails. Runs month-end reports for reconciliations. (10 %) -Assists with special projects and other duties as assigned. Salary Information: Commensurate with education and experienceRequired Documents to Apply: List of three Professional References (name, email, business title), ResumeOptional Documents: Recruitment Contact Information: Please contact askrecruitment@uams.edufor any recruiting relatedquestions. All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements:No Background Check RequiredThis position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Sitting Frequent Physical Activity:Talking Occasional Physical Activity:Kneeling, Lifting, Pulling, Standing, Walking Benefits Eligible:Yes | |