Quality Engineer

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The application window is expected to close on: June 30, 2026.

Please note that this posting may close earlier if the position is filled or a sufficient number of applications are received.

This is a hybrid role based in the San Jose area, and candidates should be local or open to relocation.

Cisco's Global Supply Chain organization is looking for an experienced Quality Engineer to join our central Product Quality Engineering team! You'll partner with teams across Product Design, Manufacturing, Supplier Quality, Product Operations, and Customer Engineering to help deliver reliable, high-quality products that power the world's networks.

Our team plays a significant role in shaping product quality from the earliest design stages through customer deployment. If you enjoy solving complex problems, influencing cross-functional teams, and driving meaningful improvements, we'd love to meet you.

Are you energized by improving products that impact customers around the world? Do you thrive in environments where you can influence change and drive continuous improvement? In this role, you'll help lead quality initiatives across multiple product families and work closely with teams around the globe to improve product reliability, customer experience, and operational performance.

• Partner with engineering and manufacturing teams early in the New Product Introduction (NPI) process to build quality and reliability into products from the beginning.
• Lead investigations into complex product quality issues, drive root cause analysis, implement corrective actions, and support customer critical issues through resolution.
• Collaborate across Business Units, Manufacturing, Product Operations, Supply Chain, and Customer Engineering teams to solve high-impact product and process challenges.
• Use data, analytics, and statistical methods to identify trends, assess risk, improve processes, and support proactive quality decisions.
• Guide continuous improvement efforts using Quality Management Systems (QMS), industry standards, and quality engineering best practices.
• Mentor junior engineers and help build a collaborative, growth-oriented team environment.

• Bachelor's degree in Engineering with 8+ years of related experience, or Master's degree with 6+ years of experience in Product Quality Engineering or a related field.
• Strong experience in product quality engineering, including product architecture, failure analysis, and reliability methodologies.
• Experience leading complex cross-functional projects in fast-paced environments.
• Strong analytical and problem-solving skills with experience using data and statistics to drive quality improvements.
• Ability to influence stakeholders, manage competing priorities, and lead change across large organizations.

• Six Sigma Green Belt certification or similar process improvement experience.
• Experience supporting networking products, hardware systems, or high-volume manufacturing environments.
• Strong communication and presentation skills with the ability to clearly explain technical concepts to different audiences.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.