Clerk Typist 2 (Local Government) - Delaware County Area Agency on Aging

The Clerk Typist 2 position with the Delaware County Area Agency on Aging offers a chance to support a team that serves older adults in the community. This role keeps the office running smoothly and helps visitors feel welcome. Each day brings tasks that build organization and communication skills. This is a great opportunity for someone who enjoys helping others and keeping work flowing.

This position supports the daily operations of the office by greeting visitors, answering calls, and completing important clerical tasks that keep work moving. It helps maintain organized records and provides reliable service to internal and external clients.

As a Clerk Typist 2, you will perform the following duties:

• Front Desk: Greet visitors, determine their needs, and direct them to the proper staff or office
• Phone Support: Answer, screen, and route calls using a multi line system and provide basic information on services
• Mail Handling: Receive, sort, log, and distribute mail and prepare outgoing items including special handling
• Clerical Tasks: Complete data entry, scanning, copying, filing, and prepare routine forms and notices
• Scheduling: Coordinate and schedule appointments or meetings as directed
• Record Keeping: Maintain logs, spreadsheets, sign in sheets, and update routine records

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerk Typist 1 and educational development to the level of eighth grade; or
• Completion of a high school business curriculum which included at least one typing course; or
• Any combination of equivalent experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.