Quality Data Analyst

Quality Data Analyst - Technical Service Operations (Contract)

Location: Auburn Hills, MI

Pay: Up to $34.00/hour

We are seeking a skilled Quality Data Analyst to support Technical Service Operations (TSO) by delivering data-driven insights, business intelligence reporting, and analytics solutions for warranty and aftersales programs. This contract opportunity is ideal for professionals with experience in Power BI, SQL, Snowflake, SAS, data visualization, and performance reporting.

Key Responsibilities

• Develop, maintain, and enhance Power BI dashboards and reporting solutions.
• Execute complex SQL queries using Snowflake and SAS to analyze large datasets.
• Perform analysis of warranty claims, repair orders, dealer performance, and aftersales operations.
• Support ad hoc reporting and analytics requests from internal stakeholders and external partners.
• Create and maintain documentation for data processes, reporting logic, and business workflows.
• Translate complex data findings into actionable business insights and recommendations.
• Collaborate with cross-functional teams to improve reporting accuracy, consistency, and operational performance.

Qualifications

• Bachelor's degree in Data Science, Statistics, Business Analytics, or a related field.
• 3+ years of experience in data analytics, business intelligence, or reporting.
• Strong SQL skills, preferably with Snowflake experience.
• Experience using SAS for data analysis and reporting.
• Proficiency with Power BI or similar business intelligence tools.
• Advanced Microsoft Excel and PowerPoint skills.
• Strong analytical, problem-solving, and communication abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Automotive, warranty, or aftersales industry experience.
• Experience with warranty claims systems, repair order data, and performance reporting.
• Background working with large datasets and cross-functional business teams.

Benefits

• Medical, dental, vision, and pet insurance
• 401(k) Retirement Savings Plan
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Commuter/Parking Accounts
• AD&D Insurance
• People Perks Program

Ready to leverage your analytics expertise to drive business performance? Click Apply Now.

Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.

Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.