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Student Employment - Pirate Techs Technology Support Technicians

East Carolina University

United States, North Carolina, Greenville

Jun 04, 2026

Position Details

Position Information

Advertising Department	ITCS CLIENT ENGAGEMENT AND SUPPORT
Academic Term/Year	SUMMER 2026
Position Title	Student Employment - Pirate Techs Technology Support Technicians
Posting Number	08244
Position Number	08244
Student Job Category	Student - Hourly Job
Number of Vacancies	3
Job Description	ECU Department of ITCS Client Support - Pirate Techs Technology Support Center is currently seeking Student Technicians. The student technicians are responsible for assisting ECU students, faculty, and staff with walk-in technology support requests and also provide Pirate ID account support. Our student technicians provide assistance with: - Pirate ID account support - account activation, password resets, MFA support - Installing / troubleshooting ECU-supported software - Troubleshooting connectivity to ECU's wired and wireless networks - Troubleshooting hardware and software issues - Identifying and removing malware Students should be reliable, outgoing, strong team players, motivated, and should be able to take direction.
Preferred (Majors, Experience, GPA, etc.)	Experience with both Windows and macOS operating systems is preferred. Excellent customer service skills are preferred.
Special Instructions to Applicant	Please upload resume online.
Additional Instructions to Applicants	Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.
Quick Link for Direct Access	https://ecu.peopleadmin.com/postings/94242
Open Date	06/04/2026
Close Date	06/12/2026
Open Until Filled	No
Nondiscrimination Statement	East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.