Product Support Sales Representative - EPG

Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for an Industrial Engine PSSR.

This position is base plus commission with unlimited earning potential.

Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful professionals.

Position Summary:

Definition: In accordance with management directives, this position will be responsible for selling Cat and non-Cat parts, dealer services, and product support solutions in the commercial and industrial market segments with some minor engagement with the oil & gas market as directed by the Product Support Manager.

Primary Responsibilities:

• Apply good time and territory management practices while implementing a coverage plan
• Perform basic generator, engine, pump, air compressor, switch gear, automatic transfer switch, UPS, or machine inspection to generate opportunity for customer interaction and sales
• Prospect for new customers and new parts/service revenue sources
• Follow up on sales leads
• Build collaborative relationships and ensure business integrity is maintained
• Sell parts, service, PM products, environmental products, customer support agreements (CSAs) and Extended Service Contracts (ESCs) within assigned territory
• Employ a "counselor sales" approach to identify and manage customer expectations
• Counsel customers regarding power systems solutions to affect lowest owning and operating costs
• Maintain accurate customer equipment information within reporting branch CSA database
• Identify and report on incremental opportunities for future sales both within product support as well as other areas of the dealership
• Report competitive parts, service, and power system equipment information and activity
• Provide input/information into planning and budgeting process
• Understand parts, service, and machine performance literature and how to use the Service Information System
• Prepare quotes, sales contracts, and related paperwork necessary to close a deal
• Work closely with the Inside Sales Representatives and all members of Service Management. Fully utilize the CRM tool used by the company

Skills, Knowledge, Qualifications:

• Education/Experience College or technical degree preferred, however, at a minimum a high school diploma or equivalent
• Four to five years' related experience and/or training, or equivalent combination of education and experience is acceptable
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, electrical schematics, and procedure manuals
• Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, and volumes. Computer Skills Knowledge of word processing software, spreadsheet software, internet software, and DBSi

Why Join the Cleveland Brothers Team

• Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
• Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
• Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

About Us: For nearly 80 years, Cleveland Brothers Equipment Co., Inc. has proudly served as the exclusive Cat dealer for western, central, and northeastern Pennsylvania, northern West Virginia, and western Maryland. Since 1948, we've built a legacy as a trusted partner in the construction, mining, forestry, and agricultural sectors.

From our 30 locations, we deliver comprehensive solutions, including high-quality new, used, and rental equipment, genuine parts, and expert service.

Beyond our extensive machinery offerings, we provide diverse solutions, such as industrial engines and generators all supported by our knowledgeable team of professionals.

At Cleveland Brothers, we're more than a dealer; we're your dedicated partner committed to helping you achieve your goals. Discover how we can support your operations at www.ClevelandBrothers.com.