Sr. Program Manager, Energy Service Parts & Pricing

Tesla isseekinga motivated and detail-oriented Program Manager to join the Energy Service Engineering team. The Service Engineering Teamis responsible forthe overall health and performance of all Energy Products deployed in the field - frominitialservice readiness through end-of-life.

In this role, you will own the parts pricing lifecycle and parts process strategy for all Tesla Energy products. Parts are the backbone of field service - when pricing is wrong, partscan'tbe ordered; when processes break down, technicianscan'tdo their jobs. You will be the single point of accountability for ensuring every serviceable part hasaccuratecost data, correct pricing in our systems, and a clear path from engineering release to field availability.

This is a high-impact, operationally intense role that touches finance, supply chain, service operations, and engineering. You will build and improve the systems and processes that connect part creation to field consumption - and you will see the direct impact of your work every time a technician can (orcan't) order the right part at the right price.

• Own end-to-end parts pricing for all Tesla Energy products. Manage daily price escalations, resolve missing or incorrect pricing, andmaintainpricing coordination with finance for all current and upcoming energy models - including Megapack, Powerwall, Supercharger, and Wall Connector product lines
• Develop and execute a comprehensive parts strategy spanning benchmarking, pricingmethodology, process optimization, channel planning, andlogisticsalignment across internal and external service organizations
• Drive resolution of cost data gaps. Lead the effort toestablishaccurateStandard Cost and Manual Cost Table entries for energy service parts, working with finance and supply chain to close the 8,000+ parts currently lacking cost data
• Manage thepartsdata lifecycle from engineering release through field availability - ensuring part numbers, descriptions, pricing, and SBOM entries areaccurateand complete in Warp, SCA, and related systems
• Identifyand resolve system gaps across the Barker Warp SCA toolchain. Partner with software and operations teams to drive fixes for pricing propagation failures, missing cost definitions, and non-standard PO type handling
• Support new product launches by ensuring parts pricing and availability areestablishedbefore field release. Coordinate with NPI, supply chain, and service readiness teams to prevent launch-day parts gaps
• Enable new revenue streams through CSP Tools and Spare Parts programs by tracking part numbers, quantities, and pricing to ensureaccuratecustomer billing
• Define and track key performance indicators forpartsprocess health - including pricing coverage, escalation resolution time, cost accuracy, and order-to-fulfillment metrics - and report progress to leadership
• Act as the subject matter expert for energy service parts processes, driving best practices, quality standards, and continuous improvement across the parts ecosystem

• Degree in Industrial Engineering, Supply Chain Management, Business, Finance, or equivalent experience
• 5+ years of relevant experience in one or more of the above; 8 years preferred
• Demonstrated ability to independently lead cross-functional programs and drive process improvement at scale
• Strong Excel / spreadsheetproficiencyfor data analysis, pricing models, and reporting
• Strong communicationand presentation skills to diverse audiences and levels
• Experience with Jira and Confluence for work tracking and documentation
• Familiarity with BOM structures, part numbering conventions, andchangecontrol processes
• Experience with ERP, MRP, or parts management systems (e.g., SAP, Oracle, or similar)
• SQLproficiencyfor data mining and analysis - a strong advantage
• Travel: Up to 15% travel may berequired

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program