Medical Assistant

Job Summary:

The Marcus Institute for Brain Health (MIBH) at the University of Colorado Anschutz Medical Campus is a nationally recognized leader in clinical care, research, and education related to Traumatic Brain Injury (TBI) and co-occurring psychological health conditions. MIBH provides specialized, evidence-based care to active-duty service members, Veterans, and first responders with persistent and complex symptoms following TBI.

MIBH delivers care through a structured Intensive Outpatient Program (IOP) that includes comprehensive diagnostic evaluation and individualized treatment planning. Care is provided through a co-located interdisciplinary team model that integrates conventional Western medicine with evidence-based integrative therapies.

MIBH seeks a highly motivated, experienced Medical Assistant (MA), emergency medical technician (EMT) or Nursing Assistant (CAN) to serve in an expanded clinical, administrative, and research support role within an interdisciplinary team. This position goes beyond traditional MA/EMT/CNA responsibilities, incorporating care coordination, operational support, and participation in clinical research initiatives aligned with MIBH's mission to advance brain health.

The successful candidate will contribute to patient-centered care delivery, program operations, quality improvement, and research activities, helping support patients with complex neurological, cognitive, and psychological conditions related to TBI.

Key Responsibilities

Clinical Care & Patient Support

• Support interdisciplinary care delivery for patients with mild to moderate TBI and associated conditions

• Perform medication reconciliation for all EVAL and IOP patients prior to any provider evaluation

• Document vitals, past medical history, surgical, family and social history, prior to provider evaluation of EVAL patients

• Perform vitals and medication reconciliation for all IOP patients the day of arrival

• Update past medical history, surgical, family and social history for all IOP patients (ideally within 24 hours of arrival)

• Upload imaging (Head CT, Brain MRI)

• Prepare exam rooms, assist during clinical visits, and ensure efficient patient flow

• Obtain and monitor vital signs, including orthostatic measurements and specialty screenings (e.g., hearing, POTS assessments)

• Perform clinical procedures including venipuncture, specimen collection, and medication reconciliation

• Assist in implementation of individualized treatment and care management plans

• Provide patient education on treatment plans, medications, and self-care strategies

• Identify deviations from normal clinical findings and escalate concerns appropriately

• Conduct phone triage and patient follow-up communications

Care Coordination & Expanded Administrative Role

• Coordinate daily patient flow across an interdisciplinary care model

• Support patient scheduling, including complex multi-disciplinary appointment coordination in EPIC

• Serve as a key liaison between patients, providers, & care teams to ensure continuity of care

• Assist with referrals, follow-up care, and coordination of external services and therapies

• Maintain and optimize EHR workflows, documentation processes, and troubleshooting

• Conduct routine chart audits to ensure compliance, accuracy, and quality standards

• Manage inventory, supplies, equipment, and clinical disposal processes

• Support billing documentation and adherence to clinical documentation standards

• Participate in programmatic and operational improvements to enhance efficiency and patient experience

Research & Program Support

• Assist with clinical research activities aligned with MIBH priorities (e.g., TBI, repetitive blast exposure, interdisciplinary interventions)

• Support research participant coordination, including scheduling, intake, and follow-up

• Assist with data collection, entry, and quality assurance under supervision of research staff

• Maintain regulatory compliance with research protocols (IRB processes, consent procedures, documentation)

• Support integration of clinical care and research initiatives to enhance translational outcomes

• Participate in quality improvement (QI) and program evaluation efforts

• Contribute to implementation of new clinical protocols and pilot initiatives

Team Collaboration & Professional Engagement

• Work closely within an interdisciplinary team including physicians, psychologists, therapists, and researchers

• Communicate effectively with patients, families, military/veteran stakeholders, and care teams

• Participate in team meetings, case conferences, interdisciplinary workgroups, and staff meetings

• Contribute to a culture of excellence, innovation, and continuous improvement

• Demonstrate cultural competence, particularly with military, veteran, and first responder populations

Work Location:

Onsite - this role is expected to work onsite and is located in City, State.

Why Join Us:

This expanded role is integral to advancing MIBH's mission to deliver world-class clinical care while integrating research and innovation. The position offers an opportunity to contribute meaningfully to improving outcomes for patients with TBI and complex brain health conditions, while supporting the Institute's growth as a national leader in brain health.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 10/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• Graduate of an accredited program in one of the following:

  • Medical Assistant

  • Emergency Medical Technician

  • Nursing Assistant or related healthcare field

    • A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor's degree on a year for year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• 2 years clinical experience (MA, EMT, CNA or similar role)

• 2 years medical office experience

• 2 years Electronic Health Record (EHR) experience

• Bachelor's degree in nursing, health sciences, human services, or closely related field

• Experience working with:

  • Veterans, military service members, or first responders

  • Patients with TBI, PTSD, or complex neurological/behavioral health conditions

• Experience in an interdisciplinary or team-based care model

• Current BLS/CPR certification

Knowledge, Skills and Abilities:

• Excellent written and verbal communication skills

• Strong organizational skills with attention to detail and ability to manage complexity

• Ability to work both independently and collaboratively in a fast-paced environment

• Demonstrated commitment to patient-centered care and service excellence

• Problem-solving mindset with initiative and adaptability

• Knowledge of medical terminology, clinical workflows, and patient care practices

• Understanding of quality improvement, patient safety, and risk management principles

• Adherence to HIPAA, OSHA, and institutional compliance standards

• Exposure to clinical research or willingness to engage in research support activities

• Familiarity with EPIC or advanced EHR optimization and workflow improvement

• Strong understanding of culturally competent care in high-performance populations

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: ASHLEY BLUBAUGH (ashley.blubaugh@cuanschutz.edu)

Screening of Applications Begins:

Immediately and continues until position is filled. For best consideration, apply by 06/30/26

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as. $44,116-$53,380

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.