Job Title: Senior Business Communications Specialist
Location: Buffalo, NY
Employment: Temp (3 months)
Industry: Banking
Compensation: $57.68/hr.
Schedule: 40 hours/week
About the Opportunity:
- We are seeking a contingent Internal Communications Strategist to support the development and execution of a unified internal marketing and communications strategy for Customer Experience and The Way We Work enablement.
- Develops and coordinates lines of communication within a line of business among employees.
- Implements policies and programs to increase employee awareness and knowledge of activities affecting employees.
Why You'll Love Working Here:
- Supportive, team-driven culture that values collaboration, transparency, and accountability
- Opportunity to grow your career with a global workforce solutions leader serving multiple industries
- People-first environment that encourages employees to bring their authentic selves to work
- Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates
Why This Opportunity is Exciting:
- This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.
About Acara Solutions
- Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.
Sound like a good fit?
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What You'll Do:
- Discovery & Landscape Assessment
- Conduct a comprehensive audit of the client current internal communications ecosystem, including existing channels, tools, cadences, and stakeholders
- Identify and map internal communications partners, teams, and resources across the organization that the Learning & Engagement team can plug into
- Assess gaps, redundancies, and opportunities in the current state of communications
- Audience Segmentation & Personas
- Define and document key internal audience segments relevant to Learning & Engagement communications
- Develop audience personas that reflect employee needs, communication preferences, and engagement patterns
- Provide recommendations for how to tailor messaging and channel strategy to different audience groups
- Strategy & Planning
- Develop an overarching internal communications strategy aligned to customer experience goals and The Way We Work adoption across the enterprise
- Build a tactical communications plan, including recommended campaigns, themes, timelines, and channels
- Establish a framework to assess longer-term communications needs
- Tactical Communications Execution
- Support day-to-day communications production, including drafting announcements, newsletters, intranet content, and other employee-facing materials in support of customer experience and The Way We Work initiatives
- Collaborate with internal comms partners and stakeholders to ensure consistency with enterprise messaging and brand standards
- Maintain and execute existing communications commitments while discovery and strategy work is underway
- Works directly with business line management to develop, manage, implement, and evaluate internal communications, to include sales/service/operations, change management, employee engagement, and organizational initiatives.
- Identify, prepare and implement plans for significant organizational announcements and respond to employee inquiries.
- Manage divisional intranet, including content design.
- Lead the evaluation and potential implementation of new communication delivery channels.
- Promote an environment that supports diversity and reflects the client's brand.
- Maintain the client's internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- May serve as a team lead.
- Conduct a communications landscape assessment (channels, tools, stakeholders, gaps)
- Define audience segments and personas to improve targeting and relevance
- Develop an overarching internal communications strategy aligned to enterprise priorities
- Create a tactical communications and campaign plan (channels, messaging, cadence)
- Support ongoing communications execution (announcements, intranet content, campaigns) during the engagement
- Scope includes both strategic discovery and execution support
- Deliverables: documented current-state assessment, audience framework, communications strategy, and tactical campaign roadmap
- Role will partner closely with the Engagement & Activation Lead, internal comms stakeholders, and cross-functional teams
- This role addresses a current gap in dedicated strategic communications capacity and will establish a scalable, repeatable foundation that can be transitioned to internal teams.
- Complete other related duties as assigned.
What You'll Bring:
- High School Diploma or GED
- Minimum of 8+ years of experience in internal communications, employee communications, or a closely related field
- Minimum of 8+ years of experience conducting communications audits and landscape assessments
- Minimum of 8+ years of experience working within large, matrixed organizations
- Minimum of 8+ years of experience Internal Communications Strategy & Audience Segmentation
- Minimum of 8+ years of experience in Strategic Planning + Hands-On Execution
- Minimum of 8+ years of experience in Executive-Level Writing & Employee-Focused Storytelling
What Sets You Apart:
- Experience in financial services or similarly complex, regulated industries
- Familiarity with learning & development or HR communications
- Experience collaborating with or working alongside internal communications centers of excellence
- Internal communications strategy, including current-state assessment, audience segmentation, and campaign planning
- Ability to translate insights into actionable strategy while also supporting hands-on execution
- Strong writing and storytelling skills to develop clear, engaging content across channels
- Strong strategic thinking skills with the ability to translate discovery into actionable plans
- Excellent written communication skills with experience developing content for multiple channels and audiences
- Comfortable operating in a fast-paced environment, balancing strategic and executional work simultaneously
Additional Information:
- Upon offer of employment, the individual will be subject to a background check.
After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences.
AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while
AI agent simply helps move you forward faster. The best part?
They are available 24/7, so you can connect whenever it's convenient for you.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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Aleron
Jun 12, 2026