Security Officer - Residential Building

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Services Coordinator in New York, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal at a residential location where you will serve at the front desk, greeting residents and guests, managing access, observing activity, and helping to address security-related concerns through clear communication and strong customer service. In this people-first role, you will support a welcoming environment while working with a team that values agility, reliability, innovation, and integrity.

Position Type: Full Time

Pay Rate: $18.55 / Hour

Job Schedule:

What You'll Do:

Provide customer service to residents, guests, and/or vendors by carrying out site-specific procedures, access control responsibilities, and when appropriate, emergency response activities.
• Monitor front desk activity and help to document visitor entry, resident requests, deliveries, and other security-related concerns in accordance with location policies.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner while communicating with residents, property management, and/or emergency personnel as needed.
• Answer phones, greet incoming individuals, and help to direct residents, guests, and/or service providers while maintaining awareness of front desk operations.
• Support residential property operations by reporting maintenance-related observations, monitoring cameras and/or alarm activity when assigned, and completing required reports with attention to detail.

Minimum Requirements:

• Possess at least 6 months of security-related experience.
• Be at least 21 years of age.
• CPR and/or First Aid certification is preferred.
• A guard card and/or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.