Assistant Director of Administrative Services - Transportation & Parking

The Assistant Director of Administrative Services - Transportation & Parking is a part of our Transportation Services Department within the Division of Facilities Planning and Management (FP&M). We serve a variety of customers with a diverse range of parking and transportation needs. Transportation Services is responsible for the coordination and administration of all transportation-related services for the UW campus community.

This role is responsible for optimizing the use of campus parking and transportation resources while supporting a diverse customer base that includes faculty, staff, students, patients, and visitors. This role provides leadership for core administrative and customer-facing functions that support a customer-focused, data-driven, and fiscally responsible parking and transportation system.

Primary duties include:

• Providing strategic and operational recommendations, informed by revenue modeling, occupancy analysis, and optimization of limited parking resources

• Developing and advancing policy recommendations that guide campus parking and transportation systems

• Serving as a primary liaison with key campus and community partners, including UW Athletics, the Chancellor's Office, and the Wisconsin Foundation and Alumni Association

• Collaborating across campus to balance competing stakeholder priorities and support coordinated, effective parking operations

• Directing the permit allocation process that determines parking availability for permit holders, visitors, and event attendees

• Leading the daily functions of the Business & Finance, Customer Service, Special Events & Appeals, and Permit sub-departments with responsibility for service delivery, process improvement, and operational consistency across these functions

• Direct supervisory responsibility for 3 managers with teams including 25 full-time staff and up to 40 temporary and student employees

This position serves as a peer to the Assistant Director of Parking Operations and the Assistant Director of Parking Technology within Transportation Services.

Ongoing/Renewable

Full-Time: 100% FTE

Hours generally scheduled onsite Monday through Friday, 8:00AM to 4:30PM. This position includes oncall responsibilities with occasional nights, weekends and holidays.

• Establishes effective and timely communications with other departments and student groups to facilitate close coordination between campus access programs and campus construction and maintenance activities

• Recommends parking initiatives and/or policy and procedural changes to better meet campus needs and the needs of campus customers

• Leads the coordination and integration of various parking operations into overall campus plans and directions. Ensures consistency with applicable statutes and laws, Board of Regent's directions, and university strategies

• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

• Communicates policy and procedural changes to faculty, staff, and student groups, campus customers, and departmental stakeholders

• Develops and communicates a strategic vision and policy direction that is consistent with overall campus direction

• Manages the budget of various units to ensure long-term solvency and the ability to meet fiscal commitments to funded parking improvements

Division of Facilities Planning & Management (FP&M), Transportation Services

UW Transportation Services is a department within Facilities Planning and Management (FP&M) on the UW-Madison campus. They serve a variety of customers with a diverse set of parking and transportation needs. Primary functions include the sale/management of parking permits, special event coordination, maintenance and enforcement, construction coordination, lot and booth operations, citation payments and appeals, information technology, financial, transportation planning, and development of multimodal options.

Compensation:

$110,000 annual minimum

The minimum rate for this position is $110,000 but it is negotiable based on experience and qualifications.

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.

For a summary of benefits, please see link for more information for Academic Staff via Benefits Summary

• At least three years of demonstrated experience supervising and developing staff, including hiring, onboarding, coaching, performance management, and fostering a collaborative team culture

• At least three years of professional experience leading administrative, operational, financial, transportation, or customer-focused programs of comparable scope and complexity

• Experience managing budgets and financial operations, including revenue forecasting, financial analysis, and data-informed decision-making

• Driver's License - Valid and Meets UW Risk Management Standards

• Parking, Transportation & Mobility Professional (PTMP) certification

• Transportation Demand Management - Certified Profession (TDM-CP)

• Experience using data (e.g., utilization, revenue, service metrics) to inform operational planning, resource optimization, or policy development.

• Experience collaborating with diverse stakeholders and balancing competing priorities in a complex organizational environment.

• Experience managing parking/transportation programs in a higher education or medical campus environment

• Project management experience

• Bachelor's degree; in business, public administration or related field; preferred

We are eager to learn more about how your experience may align with this position.

To begin the application process, click the "Apply" button.

Please note, there is only one attachment field. You must upload all of your documents in the attachment field, either as one combined document, or separate documents. All listed application materials must be submitted for your application to be considered. Please submit only the materials specified; additional materials will not be reviewed.

To be considered for this recruitment, you must upload:

• A cover letter describing how your experience relates to the listed required and preferred job qualifications.

• A resume detailing your educational and professional background.

The materials should address your experience relating to the qualifications referenced above.

The search committee will review all application materials after the posted deadline.

We will notify selected applicants to participate further in the selection process directly. References will be requested of final candidates. All applicants will be notified after the search is complete and a candidate has been selected.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.

Passion Malotky, 608-890-1852, passion.malotky@wisc.edu

Relay Access (WTRS): 7-1-1. SeeRELAY_SERVICEfor further information.

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