Revenue Enablement Specialist

The Revenue Enablement Specialist plays a key operational role within Commercial Sales, supporting Revenue Enablement and the broader multi-functional teams that contribute to revenue growth and client delivery. This position leads day-to-day support and administration of Dynamics CRM while also helping promote the effective use of core commercial technologies and platforms through onboarding, training, usage monitoring, process reinforcement, and support for issue resolution when needed. The role provides coordinated support across sales enablement, marketing, and customer reporting activities, and is responsible for support in improving process consistency, maintaining data and asset accuracy, reinforcing guidelines, and helping ensure that internal teams have the tools, information, and operational support needed to work effectively.

Your New Role:

Dynamics CRM Management

• Lead day-to-day support and administration of Dynamics CRM, including managing views, fields, and system updates, monitoring usage and data quality, reinforcing procedures, facilitating onboarding and training, coordinating enhancements and UAT, and helping address issues when processes or standards are not being followed.

• Manage CRM views, selected fields, and administrative updates needed to support business processes and user effectiveness.

• Monitor CRM usage, data quality, and process alignment, and help address gaps, inconsistencies, or non-standard practices.

• Promote and reinforce guidelines for CRM use, data entry, record maintenance, and workflow consistency.

• Support onboarding, training, and ongoing user enablement to improve adoption, confidence, and consistency across the sales organization.

• Coordinate tickets, enhancements, testing, and support for issue resolution related to system issues, workflow breakdowns, or new business requirements.

Revenue Enablement Support

• Support Revenue Enablement by maintaining sales content and related assets within Seismic or similar enablement platforms, coordinating updates to presentations and collateral, improving asset organization and accuracy, and helping ensure sellers have access to current, usable materials that support outreach, client conversations, and product launches.

• Maintain sales materials, templates, and related assets so content remains current, organized, and easy to access.

• Support updates to presentations, collateral, and shared resources in partnership with Revenue Enablement and other collaborators.

• Help manage enablement platforms and content libraries to improve usability, consistency, and adoption.

• Support training and onboarding for the platform.

• Assist with product launches, content rollouts, and readiness activities that support seller effectiveness.

• Marketing and Audience Marketing Support

• Provide operational support across Marketing by helping coordinate campaign assets, supporting execution workflows, assisting with system and process consistency, maintaining content and template accuracy, and partnering with team members to keep projects and recurring activities moving efficiently.

• Coordinate campaign assets, templates, and supporting materials needed for recurring marketing activities.

• Support execution workflows and operational processes that help keep projects on schedule and aligned across teams.

• Maintain content, template, and asset accuracy across shared tools and working files.

• Partner with marketing collaborators to improve consistency, reduce process friction, and support efficient execution.

• Support marketing platforms like Blueconic, Hubspot and Selligent.

Customer Reporting and Insights Support

• Support recurring and ad hoc customer-facing reporting by gathering and validating data, maintaining reporting templates, assisting with dashboard and report preparation, and helping ensure reporting outputs are timely, accurate, and useful for both internal collaborators and client conversations.

• Gather, validate, and organize data needed for recurring and ad hoc reporting requests.

• Maintain reporting templates, trackers, and supporting files used in customer-facing or internal reporting processes.

• Assist with report preparation, dashboard updates, and quality checks to help ensure accuracy and consistency.

• Support timely delivery of reporting outputs that are clear, reliable, and useful to collaborators.

• Cross-Functional Operations and Process Improvement

• Work across Revenue Enablement, Sales, Marketing, Audience Marketing, Customer Reporting, Finance, and Technology to document processes, support training and adoption, identify workflow improvements, communicate system changes, and help create more consistent and effective ways of working across the Commercial Sales organization.

• Document workflows, recurring processes, and key operating procedures to support consistency, continuity, and clear expectations across teams.

• Help train users, reinforce adoption, and support teams through process or system changes.

• Identify operational inefficiencies and recommend practical improvements to reduce friction and improve execution.

• Coordinate across teams to support shared initiatives, process updates, and day-to-day operational alignment.

Can you be our new Revenue Enablement Specialist? Do you have:

• 2 to 4 years of experience in revenue enablement, sales operations, CRM administration, marketing, customer reporting support, or a related commercial support role.

• Experience working with CRM platforms, preferably Microsoft Dynamics, including user support, data maintenance, troubleshooting, process administration, and promoting effective system usage.

• Strong organizational skills with the ability to manage multiple priorities, support varied collaborators, and maintain a high level of accuracy and follow-through.

• Strong Excel and reporting skills, with the ability to work comfortably with data, templates, and recurring reporting processes.

• Strong written and verbal communication skills, including the ability to onboard and train users, communicate expectations clearly, and work effectively across multi-functional teams.

• Comfort working across systems, processes, and operational workflows, with a proactive and helpful approach to problem-solving, reinforcing guidelines, and helping address inconsistent usage when needed.

• Demonstrated ability to support user adoption, reinforce process discipline, and address inconsistent system usage in a constructive and professional manner.

• Experience supporting sales enablement, marketing, campaign operations, or customer reporting functions is highly desirable.

Preferred Skills

• Experience with sales enablement platforms such as Seismic, Highspot, or similar tools.

• Familiarity with marketing automation, campaign support, or work management tools such as HubSpot, Workfront, or similar platforms.

• Experience supporting customer-facing reporting, dashboards, or recurring business reporting processes.

• Ability to document workflows, support user adoption, and contribute to process improvement across multi-functional teams.

• Familiarity with privacy, compliance, and data governance practices relevant to commercial and customer data workflows.

• Experience in publishing, media, healthcare, or another complex B2B commercial environment is a plus.

• Basic familiarity with HTML/CSS or related asset-editing skills is helpful but not required.

• Interest in systems, process optimization, and operational efficiency, including comfort learning new tools and technologies.

If you have a disability and you need any support during the application process, please contact hr.resume@sagepub.com All qualified applicants are encouraged to apply.

Pay Transparency & Benefits Package:

Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect. Sage is proud to be an equal opportunity workplace and is an affirmative action employer.

Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. Please note that the compensation details listed in U.S. role postings reflect the base salary only and do not include bonuses or benefits. Your recruiter can share more about the specific salary range and additional aspects of the compensation/benefits package for this position during the hiring process. If your desired salary falls outside of this range, we hope you'll still apply as there may be other positions that better align.

In addition to compensation, Sage offers a highly competitive and comprehensive PPO medical, dental, and vision care benefits package with SAGE covering most of the premium costs. Unique program benefits that support a healthy life, a company-sponsored anniversary trip every 5 years, a 401(k)-matching program of 100% up to 5% of pay, and other significant meaningful benefits. In alignment with our value for education, Sage offers financial support for bachelor's and graduate-level degree programs as well as learning for personal interest.

Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role. Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally. We'd love to meet you!

Diversity, Equity, and Inclusion

Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation.

We believe that diversity is a cornerstone of a vibrant culture. We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce.