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Case Manager - Rhode Island Works (Full Time)

Community Care Alliance
life insurance, sick time, tuition reimbursement, 403(b), mileage reimbursement
55 John A Cummings Way (Show on map)
Jun 26, 2026

Case Manager - Rhode Island Works (Full Time)


Location: Woonsocket, RI

Position Summary

This position provides case management and care coordination services to individuals and families within the RI Works Program, ensuring their compliance for specific component areas and assisting with resolving barriers for progress. This position creates opportunities for the case manager to connect with families and facilitate skill building workshops. We are looking for someone that has a caring nature, can demonstrate case management skills, emergency intervention methods, understand trauma, oppression and the impacts it has on an individual and family.

Responsibilities

1) Case Management: Conduct comprehensive assessments (including assessing risk such as but not limited to basic human needs, vocational/employment factors, mental health/substance use and other related risk) with assigned clients.


  • Develop a service plan with clients in accordance to provisions stated within the specific case management program.
  • Provide community and/or home visitation to clients on caseload.
  • Provide instruction in adult daily living skills as needed and as related to barriers for academic/vocational/employment goals.
  • Assist with completion of emergency funding, housing, utility assistance, medical benefits and other appropriate applications for clients as needed.

2. Data Support:Monitor progress and performance, while implementing corrective actions as needed to ensure compliance with DHS program guidelines, deliverables, and outcomes.


  • Maintain required client contact as deemed by program/DHS.
  • Maintain current and accurate record keeping for client files in accordance with standards of particular case management program, Medicaid, and accreditation where applicable.
  • Utilize computer database systems to maintain appropriate information on clients, per program and agency requirements.
  • Complete all paperwork associated with maintaining current client statistics.
  • To complete all paperwork required for data generation in a timely fashion as determined by the program.

3. Community Engagement: Collaborate with internal and external stakeholders to coordinate services, share resources, and strengthen partnerships that support program goals and participant success. Maintain compliance with program standards by actively participating in meetings, community engagement activities, and professional development opportunities.


  • Collaborate with other CAP programs and administration to ensure coordination of efforts and resources and the smooth implementation of services.
  • Maintain productivity levels, which are determined by Director and are in compliance with both program and CCAP and subcontract cap agency standards.
  • Attend program-related meetings as appropriate.
  • Attend and participate in all public relations activities as appropriate.
  • Attend training and development sessions.

Education and Experience


  • Bachelor's degree or minimum of 2 years related experience preferred.
  • Demonstrated case management skills and experience; emergency intervention methods, family dynamics, health, mental health and substance use systems; and knowledge of community resources.
  • Bi-lingual highly preferred.

Requirements


  • Valid Driver's License and proof of liability insurance

Benefits

Community Care Alliance offers competitive salaries based on experience, skills and performance, a comprehensive benefits package, and great quality of work/life.


  • Generous vacation, sick time and holidays.
  • Comprehensive medical and dental coverage as well as voluntary vision and AFLAC supplemental coverage.
  • 403b with matching after 6 months of employment.
  • Flexible Spending (FSA) and Dependent Care (DCA) accounts.
  • Agency-paid group life insurance; long-term disability.
  • Tuition reimbursement and licensure/certification bonuses.
  • Employee referral program as well as bilingual skills premium.
  • On-site or nearby parking available at most buildings; mileage reimbursement for client and business related use of your personal vehicle.

To apply for this opening please visit our website www.communitycareri.organd select "Careers" and then "Current Openings" to fill out an application and upload your cover letter and resume.

About Us

Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social and emotional challenges.

Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.

Military friendly employer!



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