Lead Analyst - MA CIAC Policy & Procedure

National Grid is hiring a Lead Analyst - MA CIAC Policy & Procedure for our Connections & Strategic Accounts NY department in MA. This position will be hybrid.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

The Lead Analyst - MA Contribution in Aid of Construction (CIAC) Policy & Procedure provides technical leadership for Massachusetts electric and gas connections, with expertise in how customer construction costs are calculated and applied when new utility assets are added.

This role ensures CIAC governance aligns with Massachusetts regulatory requirements, National Grid policies, and rate case obligations, while remaining consistent with CIAC governance frameworks used across jurisdictions, including New York. The Lead Analyst independently leads complex initiatives, influences crossfunctional outcomes, and provides technical direction.

The role leverages data, analytics, and approved AIenabled tools to strengthen regulatory analysis, policy development, training delivery, and knowledge enablement.

• Provide Leadlevel ownership of MA CIAC policy, procedures, and governance for electric and gas.
• Chair the MA Electric and MA Gas CIAC Committees and the MA CIAC Performance Forum in accordance with established charters.
• Lead and/or support MA CIAC regulatory activities, including rate cases, filings, audits, information requests, and customer complaints.
• Develop, train, maintain, and communicate CIAC policies, and guidance that are clear, defensible, and regulator ready. Support CIAC procedure development, maintenance, training and communications.
• Serve as a technical consult on complex CIAC matters across Connections, Design, DPAM, Pricing, Account Management, and other stakeholders.
• Partner with Legal, Regulatory, Pricing, Compliance, and Capital Accounting to ensure accurate tariff and order interpretation and application of CIAC requirements.
• Utilize AIenabled tools (e.g., Microsoft Copilot and approved enterprise AI platforms) to support regulatory analysis, policy drafting, training content development, and knowledge management.

• Bachelor's degree required.
• 5+ years of experience in the electric and/or gas utility industry.
• Experience in CIAC, regulatory compliance, policy development, or rate case support preferred.
• Exceptional written communication skills, particularly in policy, procedure, and regulatory documentation.
• Strong public speaking and presentation skills, including delivery of training and leadership briefings.
• Proven ability to influence without authority and work effectively with Legal, Regulatory agencies, and senior leadership.
• Strong analytical and problemsolving skills.
• Demonstrated ability to leverage AI tools for analysis, drafting, training development, or workflow enablement.
• Experience with complex financial models
• Sound judgment regarding responsible, compliant use of AI and data.
• Proficiency with Microsoft Office; familiarity with SAP, BI/Power BI, GIS, CSS, or similar systems preferred.

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