New

Customer Service Representative

TEKsystems
$22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Missouri, St. Louis
Jul 11, 2026
Customer Service Coordinator Employment Type: Seasonal / Contract-to-Hire Opportunity Experience Level: Entry Level Department: Customer Service & Operations Support Position Overview We are seeking a highly organized and customer-focused Customer Service Coordinator to support sales, distribution, and customer service operations for a growing manufacturing and distribution team. This role is responsible for coordinating customer orders, managing inventory information, supporting demand planning activities, and ensuring customers receive exceptional service throughout the order fulfillment process. This position offers valuable exposure to customer service, supply chain operations, logistics, and sales support. During peak business periods, team members play a critical role in maintaining customer satisfaction and operational efficiency, with potential opportunities for long-term career growth within the organization. Key Responsibilities * Manage customer purchase orders from order entry through invoicing. * Process customer requests, inquiries, forecasts, and order updates. * Monitor customer orders and shipment status to ensure timely delivery. * Communicate proactively with customers regarding order status, delays, and shipment updates. * Analyze inventory levels and customer demand trends. * Participate in customer forecasting discussions and maintain forecast information within company systems. * Partner closely with Sales, Demand Planning, Logistics, and Warehouse teams to support customer needs. * Maintain accurate customer records and account information. * Generate reports and provide operational support to internal teams. * Coordinate with third-party warehouse partners regarding inventory and shipments. * Build and maintain strong relationships with both customers and internal stakeholders. * Provide backup support to teammates as needed. * Manage a high volume of email communication while supporting a customer service phone queue. Required Qualifications * Bachelor's degree required, preferably in: * Business * Marketing * Finance * Supply Chain * Related field * Strong customer service mindset with excellent communication skills. * Ability to prioritize competing tasks and meet deadlines in a fast-paced environment. * Strong analytical and problem-solving abilities. * Excellent organizational and multitasking skills. * Self-motivated with the ability to work independently and collaboratively. * Proficiency with Microsoft Excel and Microsoft Word. * Strong written and verbal communication skills. Preferred Qualifications * 1-2 years of experience in: * Customer Service * Sales Support * Supply Chain * Manufacturing * Retail * Restaurant/Hospitality * Operations Support * Experience working with SAP and/or Salesforce (preferred but not required). * Experience supporting order management, inventory analysis, or logistics operations. Ideal Candidate The ideal candidate is proactive, analytical, and customer-focused with the ability to balance multiple priorities. They are comfortable working with data, coordinating across departments, and communicating professionally with customers to ensure a smooth order fulfillment process. Success in this role requires attention to detail, adaptability, strong follow-through, and the ability to thrive in a deadline-driven environment. What You'll Gain * Experience with customer operations and order management. * Exposure to supply chain, logistics, demand planning, and inventory management. * Cross-functional collaboration with sales and operations teams. * Professional development opportunities within a growing organization. * Potential for long-term employment opportunities following the busy season. If you enjoy problem-solving, customer interaction, and operational coordination, this is an excellent opportunity to build a career in customer service, supply chain, or business operations. Job Type & LocationThis is a Contract to Hire position based out of St. Louis, MO. Pay and BenefitsThe pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in St. Louis,MO. Application DeadlineThis position is anticipated to close on Jul 24, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.