Associate Director of Admissions/Visit Experience

The Opportunity

The Undergraduate Admissions Office (UAO) at Cornell University seeks a a dynamic, hard-working and talented individual to provide the leadership, planning, and coordination for all aspects of the Undergraduate Admissions visitor experience for prospective and admitted students.

The Associate Director of Admissions / Visit Experience will provide leadership for prospective student on-campus information sessions and virtual sessions, oversee various admission yield programs, manage key events and supervise student ambassador programs. This position plays a key role in university strategic planning and implementation for the visitor experience.

Key Responsibilities

• Visitor Experience Management
  • Lead the planning, coordination, and execution of all Undergraduate Admissions visitor experience initiatives for prospective and admitted students; identify and address ongoing and future needs, implement improvements and ensure an exceptional visitor experience.
• Yield Program Management
  • Provide leadership for the planning and implementation of Cornell's undergraduate yield initiatives by directing and planning the execution of Cornell Days and virtual yield programs; chairing campus-wide planning committees; coordinating cross-campus participation and programming to ensure a cohesive and high-quality admitted and prosepctive student experience.
• Event Management
  • Co-lead Slate event management for virtual and in-person Undergraduate Admissions programs by coordinating event setup and scheduling, overseeing communications and registration processes, partnering with event hosts and campus stakeholders, and analyzing event data to drive operational improvements and inform future event strategy.
• Advisor for CU Ambassadors
  • Advise and manage the Big Red Ambassadors program by recruiting, onboarding, training, and mentoring student ambassadors; ensuring consistent and effective representation of Cornell University; and expanding ambassador engagement and visibility across recruitment, visitor, and yield programs throughout the admissions cycle.

About the Department

UAO provides leadership for prospect management, student recruitment and communication, admissions social media, application processing, the prospective student visit experience, yield strategy and coordination, market research, long-range planning, and admissions volunteer engagement. UAO also directs university-wide enrollment efforts for special populations, including the recruitment, selection, and enrollment of recruited athletes, underrepresented minority students, and international students.

What We Need

For full consideration, applicants must include both a resume and cover letter with their application.

Required Qualifications

• Bachelor's degree and at least three years of admissions experience or student services experience or equivalent combination.

• Excellent interpersonal, public speaking, and writing abilities required.

• Must be able to work both independently and collaboratively.

• Strong organizational skills.

• Demonstrated commitment to and success at recruiting and enrolling students.

• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.

• Direct experience with admissions and recruitment in a highly selective and competitive environment.

• Experience managing yield programs and coordinating large-scale events is desirable.

• Experience with Slate Technolutions.

• Experience with the use of data in recruitment and admissions.

Rewards and Benefits

• This position is eligible for a hybrid work arrangement. Employees typically perform this role remotely 2 days per week and on-campus 3 days per week. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.

• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell

• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell

• Follow this link to learn more about the Total Rewards of Working at Cornell:Total Rewards | Working at Cornell.

Visa sponsorship and relocation assistance are not available for this position.

Cornell is an equal opportunity employer. For more information, visit hr.cornell.edu/eeo.

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Cornellwelcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "... any person ... any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeksjob candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. Wehire based on merit, andencourage people from historically underrepresented and/or marginalized identities to apply.Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.