LEAD ADMINISTRATIVE ASST - RAD ONC

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You were meant for Hopkins. Sibley Memorial Hospital is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Paid Time Off
• Affordable and comprehensive benefits package

The Lead Administrative Assistant insures the efficient and safe day-to-day operation of the Front Desk area and performs Secretarial duties as required for the Cancer Center. Performs a variety of skilled and complex clerical functions using a computer and the Hospital Information System. Greets physicians, patient/family members and directs them to the appropriate area. Receives telephone calls, refers caller to the appropriate department or staff member. Obtains outside medical information appropriate for the patient's procedure/visit. Schedules patients for various procedures. Processes patient information and registers in the hospital system. Ability to interpret physician/patient inquiries and take action to satisfy request. Deals with confidential information in accordance with hospital policy and HIPAA guidelines.

Location:

Washington D.C.

Shift:

FT/Days

Education:

• High school level of education, PC experience required.
• Previous experience working in a health care setting to include medical terminology and familiarity with Radiation Oncology preferred, or any combination of education and experience to provide the required knowledge, skills, and abilities.

Essential Duties & Responsibilities:

• Registers all patients into hospital information system. Obtains insurance, medical, and demographic information from patients using various forms to collect and process data. Ensures the availability of necessary scans and reports for physician evaluation and inputs into EPIC system
• Answers multi-line telephone, responding to general questions. Connects caller to person called, abstracting information about purpose of call for party called. Refers written or verbal messages to appropriate individual.
• Maintains department scheduling by using department information system. Able to schedule patients according to the exam he or she requires. Ability to schedule patients according to physician's schedule. Knowledge of time frame for each exam. Ability to schedule patients for multiple exams that coincide with each other. Ability to schedule patient exams in other sub departments that are linked to the treatment planning process.
• Accurately schedules all incoming patient referrals and maintains EPIC referral work queue.
• Collects medical/test reports, and patient examinations relative to each patient's case.
• Scans necessary test reports and information into EPIC, Facilitates uploading of outside scan media into patient electronic medical record, insuring a complete electronic medical record in EPIC for each patient.
• Obtains insurance verification for authorization to simulate and treat patients.
• Ensures a welcoming and professional environment. Greets physicians, patients, and family members as they enter the department. Directs them to appropriate area of the department. Gives patient proper forms to prepare for consultation and explains how to complete. Instructs patients on proper clothing to remove in preparation for his/her test/exam.
• Contributes to the agenda of staff meetings, to include Continuing Quality Improvement.

Skills & Abilities Required:

Computer program entry/retrieval skills. Must be able to understand computer commands and ability to utilize personal computers with available software. Proficiency utilizing keyboard and mouse. Able to utilize Microsoft Outlook for scheduling meetings and communication with hospital staff.

General knowledge of human anatomy and physiology, medical terminology, and alpha-numeric filing systems.

Able to communicate in an effective manner in oral and written form. Good command of the English language is necessary.

Ability to utilize departmental telephone/PA system to communicate with employees, physicians, and hospital staff. Must be able to effectively communicate both orally and in writing to patients, hospital staff, and physicians.

Able to adjust personal schedule to meet the needs of the center.

Hear from our hospital president

https://www.youtube.com/watch?v=qj5KuB34gU8n

Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:

• Full medical, dental, and vision plans,
• Retirement plans,
• Paid time off (PTO),
• Tuition reimbursement for you and your dependents,
• Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
• And more! Visit https://jhhs.mybenefitsjhhs.com/

Important Notices:

***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum 24.97/hour - Maximum 41.22/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.