Senior User Experience Designer

We are seeking a Senior User Experience Designer with a strong foundation in user-centered design to create engaging digital experiences for higher education products. This role requires a collaborative designer who combines curiosity, strategic thinking, and design excellence to deliver high-quality solutions that improve learning outcomes.

The ideal candidate will work cross-functionally with product managers, engineers, researchers, content strategists, and other stakeholders while effectively managing priorities and timelines.

• Design end-to-end user experiences across web and mobile platforms, from concept through implementation.
• Create user flows, wireframes, high-fidelity designs, interactive prototypes, and detailed specifications.
• Ensure seamless collaboration with engineering teams through effective design handoff.
• Design and document scalable, accessible, and reusable design system components and patterns.

• Plan and conduct user research, usability testing, and discovery activities.
• Synthesize research findings into actionable design recommendations.
• Validate design solutions through testing, experimentation, and iteration.
• Leverage analytics and data insights to inform and improve user experiences.

• Partner with Product Managers to define opportunities, frame design problems, and establish success metrics.
• Collaborate closely with engineering, research, content, and business stakeholders throughout the product lifecycle.
• Facilitate workshops and design sessions that drive alignment and shared understanding.
• Present design concepts and recommendations to leadership and stakeholders.

• Lead design initiatives for complex product areas and user journeys.
• Mentor junior designers through design critiques, collaboration, and feedback.
• Advocate for user-centered design principles and best practices across teams.

• Contribute to AI-driven user experiences and workflows.
• Evaluate ethical considerations and user impact when designing AI-powered solutions.
• Explore emerging AI design tools and methodologies to improve productivity and innovation.

• 7-10 years of experience in UX/Product Design or related field.
• Strong background in user research, usability testing, and problem-solving.
• Expertise in end-to-end product design processes.
• Advanced proficiency with Figma (required).
• Experience creating and maintaining design systems.
• Strong portfolio demonstrating strategic thinking, design craftsmanship, and measurable impact.
• Experience working in cross-functional Agile product teams.
• Excellent communication, presentation, and stakeholder management skills.

• Experience with AI-powered product experiences.
• Experience using AI-assisted design tools (e.g., Cursor, Figma Make, or similar).
• Familiarity with JIRA and UserTesting.com.
• Experience conducting independent research studies and usability testing.
• Familiarity with Microsoft Office tools, including SharePoint and Microsoft Online.

• EST time zone preference.
• Candidate will join an existing team of three designers.
• Interview process:
  
  
  
  • Hiring Manager Interview
  • Panel Interview (culture fit and case study review)