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General Responsibilities: The Safety Security Professional is an initial point of contact for visitors to a Terracon office, primary resource for security services, and responsible for maintaining a safe and secure building environment.
Essential Roles and Responsibilities: Leadership and Strategy *Provide courteous and responsive reception services to employee-owners and building visitors. *Serve as a partner for all Terracon operations for security related questions and advice. Customized Solutions *Monitor security systems (video camera monitoring) throughout the day to ensure building and property security. *Maintain employee list and badge access in system and assign badges to new employees. *Administer visitor badging services for all visitors, vendors, and contractors. *Facilitate site orientation and safety expectation training for contractors performing work in the building or on the property. *Conduct building and property security and safety inspections. *Coordinate with police, fire, medical, and other first responders responding to incidents on company property. *Assist Safety Team with security related support e.g., finding and working with contractors for high-risk termination. *Partner with the Safety Team on security-related incident investigations. *Review and update emergency action plans. *Identify high-stress or crisis situations involving employees, vendors, and visitors and utilize de-escalation techniques to achieve resolution. *Maintain confidentiality and exercise discretion when handling sensitive employee, visitor, security, and incident-related information. Client Partnership *Support high-risk terminations by participating in or remaining available during the process. *Serve as a point of contact for employees reporting building maintenance issues or security concerns. *Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management. *Maintain quality standards on all projects. *Perform other duties as assigned.
Requirements: * Associate's degree or certification in Security, Criminal Justice, or a related field and a minimum of 5 years of experience in a similar role. Or in lieu of a degree, a minimum of 7 years of experience in a similar role. * This role demands excellent customer service skills, strong attention to detail, a deep understanding of security standards, excellent physical presence, and the ability to de-escalate security related situations. * Excellent organizational and communication skills, with the ability to manage multiple tasks. * Proficiency in Microsoft Office Suite and other relevant software applications. * A valid driver's license with acceptable violation history may be required. Preferred Certification: * Certification or experience with less-lethal options including but not limited to empty hand control, pepper spray, straight baton, or Conducted Energy Device (CED / commonly knowns as a Taser). Required Certification: * Concealed Carry Firearms Permit relevant to local laws e.g., 18 USC 926C9D)(2) and any local licenses, permits, or certifications that may be required for security services or firearms. * American Red Cross First Aid and CPR or equivalent.
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