Manager of Resource Pool Operations

Job Summary:

The Manager of Resource Pool Operations provides strategic and operational leadership across community-based ambulatory clinics, ensuring efficient, high-quality practice operations while maintaining exceptional patient, provider, and staff experiences. This role oversees the Community Practice Float Pool and serves as a floating operational leader across multiple clinic locations, partnering closely with Medical Directors and clinical leadership to optimize workflows, improve access to care, drive operational excellence, and achieve financial and strategic performance goals

Key Responsibilities:

Float Pool Operations: (50%)

• Provide operational leadership and management support across multiple free-standing ambulatory clinic locations, ensuring continuity of operations, standardized practices, and the consistent delivery of high-quality patient care.

• Partner with Medical Directors, Providers, and Regional Directors across assigned clinics to optimize clinical workflows, improve patient access, enhance operational efficiency, and promote exceptional patient, provider, and staff satisfaction.

• Oversee daily practice operations across multiple clinic sites by monitoring operational performance, identifying opportunities for improvement, and implementing best practices that improve quality, productivity, and service excellence.

• Coordinate staffing resources, operational coverage, and workflow support across free-standing clinics to maintain business continuity, address operational challenges, and respond to evolving organizational needs.

• Lead and support cross-site operational initiatives, including workflow redesign, process standardization, new clinic openings, provider onboarding, and implementation of organizational priorities.

Float Clinic Manager: (50%)

• Assesses and revises, as necessary, an appropriate staffing/skill mix for the practice and applicable diagnostic and procedural areas.

• Assesses and adjusts exam and procedural room assignments to physicians and Advanced Practice Providers (APPs) to maximize efficiency and improve workflows.

• Communicates and ensures compliance with CU policies and procedures.

• Reviews and implements all necessary operational policies and ensures alignment with organizational policies. Follows chain of command and presents all new clinic policies to CU Medicine's Policy and Procedure Committee. Implements standardized workflows and adapts practice team accordingly.

• Continuously reviews and adjusts business and clinical

Work Location:

Hybrid - this role is eligible for a hybrid schedule of 4 days per week on campus and as needed for in-person meetings.

Why Join Us:

Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to; Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more!

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 15/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• Bachelor of Science in Business, Healthcare Administration, or Nursing.

  • Substitution: A combination of education and related technical/military/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis.

• Current, unrestricted Registered Nurse (RN) licensure in the State of Colorado.

• At least five (5) years of nursing experience in a clinical setting, which includes supervisory experience.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Master's Degree in Business, Healthcare Administration, or Nursing Administration.

• Ambulatory quality improvement (QI) experience.

• 3+ years outpatient clinic management.

• Management of budget, purchasing, and/or accounting.

• Experience in use of registry data and quality systems.

• Bilingual, Spanish-speaking.

• Certified Medical Practice Executive (CPME).

Conditions of Employment:

• Current Basic Life Support (BLS) for Healthcare Providers issued by American Heart Association or American Red Cross healthcare provider level CPR certification ) or certification within 90 days of hire.

• Maintains all required licensure and certifications for position.

• Must be able to work in-person.

• Must be able to travel to multiple locations,

Knowledge, Skills, and Abilities (KSAs):

• Ability to communicate effectively, both in writing and orally.

• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.

• Outstanding customer service skills.

• Ability to work within large, complex healthcare systems

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Tiffany Roth & Chelsea Campbell, Tiffany.roth@cuanschutz.edu & CHELSEA.R.CAMPBELL@CUANSCHUTZ.EDU

Screening of Applications Begins:

Immediately and continues until position is filled. Best consideration will be given to those who apply within one month of posting date.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $88,613 - $118,741

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.