Enterprise Program Director, Patient Safety

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Enterprise Program Director, Patient Safety

Mass General Brigham | Hybrid

Shape the Future of Patient Safety Across One of the Nation's Leading Health Systems

This posting is intended to provide candidates with an overview of the opportunity and is not intended to be a comprehensive job description. Responsibilities and qualifications may evolve based on organizational and business needs.

Mass General Brigham is seeking an accomplished healthcare leader to help drive the next chapter of our patient safety journey.

*Please note that the role has a high need for a strong clinical background.

As Enterprise Program Director, Patient Safety, you will have the opportunity to influence patient care at scale by partnering with executive, clinical, and operational leaders across one of the country's most respected integrated healthcare systems. Reporting directly to the Vice President of Patient Safety, you will play a key role in advancing a culture where safety is embedded in every aspect of care delivery.

This is a unique opportunity for a leader who is passionate about healthcare quality, risk management, patient safety, and organizational transformation. You'll help shape enterprise-wide strategy, champion innovative approaches to safety, and drive meaningful improvements that positively impact patients, families, and care teams throughout the system.

Why This Role Matters

Patient safety is one of Mass General Brigham's highest priorities. In this role, you will help create safer systems, strengthen organizational learning, and build sustainable processes that support exceptional care outcomes.

Your work will extend beyond managing programs-you will influence culture, guide change, and collaborate with leaders across hospitals, ambulatory practices, and clinical services to ensure safety remains at the center of everything we do.

What You'll Have the Opportunity to Do

• Serve as a strategic thought partner to the Vice President of Patient Safety and senior leaders across the organization.
• Drive the execution and continuous evolution of enterprise-wide patient safety and risk management initiatives.
• Lead efforts to identify emerging risks and translate data into actionable improvement strategies.
• Advance a proactive culture of safety by promoting transparency, learning, accountability, and continuous improvement.
• Partner with clinical and operational teams to standardize best practices across the system.
• Guide critical event reviews and organizational learning efforts that help prevent future harm.
• Influence system-wide approaches to safety event reporting, trend analysis, and regulatory compliance.
• Support leaders in achieving key patient safety, accreditation, and regulatory goals.
• Mentor and lead patient safety and risk management professionals while fostering collaboration and professional growth.
• Help shape both short-term priorities and long-term strategic objectives for patient safety across Mass General Brigham.

What Will Make You Successful

The ideal candidate is a trusted leader who combines deep expertise in patient safety and risk management with the ability to influence diverse stakeholders in a complex healthcare environment.

You are someone who:

• Brings credibility and confidence when partnering with physicians, executives, and interdisciplinary teams.
• Understands how to translate safety science into practical, measurable improvements.
• Thrives in highly collaborative and matrixed organizations.
• Can balance strategic thinking with operational execution.
• Uses data and insights to drive decision-making and organizational change.
• Builds strong relationships and fosters engagement at all levels of an organization.
• Embraces ambiguity, change, and opportunities to continuously improve.

Qualifications

Required

• Bachelor's degree in a related field.
• 5+ years of leadership experience in patient safety, risk management, quality improvement, or a related healthcare discipline.
• 5+ years of clinical experience.
• Experience working with healthcare regulatory and reporting requirements.

Preferred

• Master's degree in a related field.
• Experience within an academic medical center, large health system, or similarly complex healthcare environment.
• Expertise in patient safety methodologies, event analysis, root cause analysis, and performance improvement.
• Knowledge of Joint Commission standards and other healthcare accreditation and regulatory requirements.

Why Join Mass General Brigham?

At Mass General Brigham, your work will contribute to advancing safer care for millions of patients. You'll join a mission-driven organization recognized for clinical excellence, innovation, research, and education while collaborating with leaders who are passionate about improving healthcare outcomes.

This is a rare opportunity to influence patient safety on a system-wide scale, drive meaningful change, and leave a lasting impact on the future of healthcare delivery.

Pay Range

Grade