| Division: |
TSIB - Risk Services
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| Project Location(s): |
New York, NY 10001 USA
|
|
| Minimum Years Experience: |
7 |
| Travel Involved: |
0-10% |
| Job Type: |
Regular |
| Job Classification: |
Experienced |
| Education: |
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| Job Family: |
Insurance and Claims |
| Compensation: |
Salaried Exempt |
|
Position
Summary
TSIB is
seeking an experienced Claims Manager to support complex construction-related
claims for Turner Construction, the largest commercial contractor in the United
States, and other key clients across the Eastern Region.
This is a
front-line, hands-on role responsible for managing a diverse portfolio of
construction general liability, construction defect, builders' risk, and
property damage claims, with a strong emphasis on NY labor law, litigation
management, claim strategy, and stakeholder partnership. The role requires
sound technical judgment, the ability to influence outcomes across carriers and
counsel, and the credibility to serve as a trusted subject-matter expert to
project leadership and Safety teams.
The Claims
Manager works closely with the Regional Director of Claims and serves as a
strategic claims partner to Turner Risk Management, project teams, Safety, and
insurer partners.
Key
Responsibilities
Claims
& Litigation Management
Manage a portfolio of complex
construction-related claims, including:
Construction general
liability and bodily injury, including NY Labor Law 240/241(6)
Construction defect
Builders' risk and property
damage
Multi-jurisdictional and
layered insurance programs (OCIP/CCIP)
Direct and oversee litigation
strategy from inception through resolution, including early case
assessment, defense counsel selection, discovery coordination, expert
strategy, motion practice, mediation, and trial preparation.
Evaluate liability, damages,
coverage, and contractual risk transfer to develop defensible,
outcome-driven resolution strategies.
Oversee high-severity and
catastrophic claims through litigation, mediation, arbitration, or
settlement.
Carrier,
Counsel & Client Coordination
Serve as a primary claims
liaison between Turner Construction, Owner developers, insurers, TPAs, defense counsel, and
brokers.
Advocate with carriers on
reserving, coverage positions, settlement authority, and litigation
posture.
Partner with the Regional
Director of Claims on defense and coverage counsel selection, performance
oversight, and escalation strategy.
Participate in mediations,
trials, and high-level claim strategy discussions as needed.
Project,
Safety & Field Partnership
Act as a claims subject-matter
expert to Turner project teams, project leadership, and Safety
professionals.
Support incident response,
investigation strategy, and evidence preservation in coordination with
field teams.
Provide practical,
litigation-informed guidance to help reduce exposure and improve claim
defensibility on active projects.
Participate in project,
Safety, and operations meetings as a claims and litigation resource.
Strategic
& Analytical Responsibilities
Analyze claim trends, reserve
adequacy, and loss drivers across the Eastern Region portfolio.
Prepare and present claim
summaries, litigation assessments, and loss analyses to TSIB and client
leadership.
Identify opportunities for
early resolution, cost containment, and continuous improvement.
Team
Collaboration & Leadership
Serve as a technical resource
and mentor to Claims Analysts and Claims Coordinators.
Collaborate across TSIB
Claims, Risk, Safety, Legal, and Operations teams.
Contribute to the development
and refinement of TSIB's claims and litigation management best practices. NY Salary Range: $114,000-145,000 (depending on experience)
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Qualifications
& Experience
7+ years of construction
claims experience, gained at a carrier, broker, TPA, owner, or large
contractor.
Demonstrated experience
managing litigated, high-severity construction claims.
Strong background in
litigation oversight, defense counsel management, and claim strategy
development.
Working knowledge of builders'
risk, construction defect, contractual risk transfer, and multi-layer
insurance programs.
Proven negotiation,
analytical, and coverage evaluation skills.
Juris Doctor or prior legal
experience welcomed but not required.
Workers Compensation claim
experience welcomed but not required.
Ability to advise and partner
with project executives, Safety leaders, and senior client stakeholders.
Highly organized, analytical,
and capable of managing multiple complex matters simultaneously. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances. The employee may occasionally perform work on-site at construction work sites, office locations, and/or off-site venues. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office and/or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee may occasionally work at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies, procedures, and applicable laws. |
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Turner is an Equal Opportunity Employer -
minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
VEVRAA Federal Contractor |
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Turner Construction Company
Aug 04, 2026 