Patient Service Representative - Goldberg Migraine Clinic

The Department of Neurology is seeking a customer-focused
Patient Service Representative to provide administrative and patient support
services in a dynamic clinical setting. Reporting to the Clinic Manager, this
role serves as a key point of contact for patients, delivering exceptional
service while supporting clinic operations and upholding UCLA Health's CI-CARE
standards. Responsibilities include scheduling appointments through the
electronic medical record system, verifying insurance eligibility and obtaining
authorizations, maintaining accurate patient demographic information, and
managing patient registration and check-in processes. In this role, you will
also collect payments, ensure compliance with departmental policies and
procedures, and serve as a liaison between patients, providers, nursing staff,
and other healthcare team members to promote a seamless patient experience.
This position plays an important role in supporting high-quality patient care
and the efficient operation of the Department of Neurology.

Hourly range: $