(Hybrid) Simulation Operation Specialist - (STEPS) Simulation Training and Education for Patient Safety

The Simulation Training and Education for Patient Safety (STEPS) Center is currently accepting applications for a (Hybrid) Simulation Operation Specialist.

About the Opportunity

The Simulation Operations Specialist (SOS) plays a critical role in advancing high-fidelity simulation-based education by managing technical operations, optimizing simulation resources, and driving instructional innovation within the David and JoAnn Shaw Simulation Training and Education for Patient Safety (STEPS) Center. This role collaborates directly with faculty, learners, and healthcare professionals to enhance experiential learning through advanced simulation technologies, ensuring a seamless and effective training environment. The SOS takes ownership of simulation operations, offering expertise in troubleshooting, maintenance, and instructional support while also spearheading initiatives for continuous improvement, research integration, and strategic program development.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year (employee leave)
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What You'll Do

• Simulation Program Management & Strategic Operations
  • Serves as a primary technical expert and simulator operator, responsible for programming, testing, and executing high-fidelity simulation scenarios.
  • Leads process optimization efforts, ensuring efficient operations, resource utilization, and alignment with educational objectives.
  • Guides faculty and instructors in simulation technology applications, providing advanced instructional support and simulation-based teaching strategies.
  • Develops and implements standard operating procedures for simulation equipment maintenance, ensuring peak operational performance and longevity.
  • Oversees technical troubleshooting of simulation, audiovisual, and learning management systems, escalating complex issues when necessary.
  • Maintains compliance with industry standards, best practices, and regulatory requirements related to simulation education and technology.
• Advanced Instructional Support & Program Development
  • Directs simulation curriculum integration, collaborating with faculty to optimize instructional methodologies and learning objectives.
  • Leads orientation and training sessions for learners, faculty, and standardized patients, ensuring proficiency in simulation-based education.
  • Facilitates interdisciplinary collaboration, fostering partnerships between healthcare providers, educators, and simulation stakeholders.
  • Provides strategic input on expanding program offerings, recommending innovative simulation modalities and learning technologies.
  • Participates in continuous professional development, attending conferences and training to stay current with simulation industry advancements.
• Research & Data Analytics
  • Supports faculty-led research initiatives, advising on simulation-based research methodologies and data collection strategies.
  • Utilizes analytics to assess program effectiveness, learner performance, and operational outcomes, driving data-informed decision-making.
  • Oversees documentation and reporting processes, maintaining records for accreditation, evaluation, and internal research projects.
• Leadership & Stakeholder Engagement
  • Acts as a liaison between the simulation center and external partners, including healthcare organizations, vendors, and academic institutions.
  • Contributes to strategic planning, identifying opportunities for innovation, expansion, and investment in cutting-edge simulation technology.
  • Mentors junior team members, fostering professional growth and skill development in simulation operations and educational technology.
• American Heart Association Program Coordination & Instruction
  • Leads American Heart Association (AHA) course coordination, ensuring compliance with instructional standards and best practices.
  • Serves as course coordinator and instructor for BLS, ACLS, and PALS programs, providing high-quality educational experiences for participants.
  • Implements quality assurance measures, evaluating course effectiveness and maintaining instructional excellence.

• Associate Degree (Bachelor's preferred) in healthcare, education, or technology-related field.
• Minimum 5 years of experience in healthcare, clinical education, or simulation operations.
• At least 2 years of experience in instructional leadership, program coordination, or technical simulation management.
• Any equivalent combination of related education and/or experience will be considered

• All qualifications must be met by the time of employment.

Knowledge, Skills, and Abilities

• Advanced proficiency in simulation technologies, learning management systems, and audiovisual equipment.
• Strong analytical skills, capable of assessing program effectiveness and technical performance.
• Leadership and mentoring experience, guiding junior staff and facilitating professional development.
• Exceptional problem-solving and decision-making abilities in high-pressure, dynamic environments.
• Expertise in curriculum development, instructional design, and learner assessment strategies.

• Certified Healthcare Simulation Operations Specialist (CHSOS) (or ability to obtain within 2 years).
• BLS, ACLS, and PALS Instructor Certification.
  

West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.

From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.

At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values - service, curiosity, respect, accountability and appreciation - unite us as Mountaineers.

Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.

West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.