Account Manager

Aquent, a global leader in talent solutions, is partnering with an innovative advertising platform at the forefront of connecting brands with millions of customers. This leading omnichannel retailer is deeply integrated into millions of households' lives, understanding how customers engage with products and brands throughout their shopping journey. Its innovative media platform empowers brands to connect with customers more often and more meaningfully, accelerating shared growth. As the closed-loop media business of one of America's largest omnichannel retailers, it offers unparalleled opportunities for brands to reach their desired customers no matter where, how, and when they shop. This is an exciting opportunity to drive strategic advertising solutions, leverage cutting-edge media products, and contribute directly to the growth and success of both brands and the platform. Your expertise will be crucial in translating brand marketing goals into actionable, measurable media strategies, ensuring client satisfaction and revenue growth.

Are you ready to make a significant impact by shaping advertising strategies for major brands within a leading omnichannel retail ecosystem? We are seeking an experienced Account Manager to build, execute, and manage advertising solutions using proven conversion-driven and brand-building products. In this pivotal role, you will be instrumental in driving strategic advertising solutions, leveraging cutting-edge media products, and directly contributing to the growth and success of both our client's brand partners and the innovative advertising platform. Your expertise will translate brand marketing goals into actionable, measurable media strategies, ensuring client satisfaction and revenue growth, and fostering meaningful connections between brands and millions of customers.

What you'll do:

• Act as a strong executor and consultative partner within a defined scope.
• Develop strategic plans and execute managed-service and self-service campaigns, acting as a consultative expert.
• Collaborate with Sales and Account teams to develop strategic, data-driven media proposals aligned with client objectives.
• Attend and lead external advertiser and agency calls, demonstrating expertise in media tactics, audience strategy, and campaign stewardship.
• Deeply understand and apply media types, including paid search, programmatic display, direct digital sponsorships, CTV, social media, digital OOH, and experiential in-store tactics.
• Communicate campaign performance metrics, insights, and optimization recommendations regularly with internal and external stakeholders.
• Adhere to internal SLAs and QA processes, ensuring seamless campaign launches and high-quality client experiences.
• Confidently present strategic upsell recommendations to drive incremental revenue.
• Demonstrate strong executive presence when presenting upsell opportunities to clients and agencies.
• Partner cross-functionally to traffic campaigns effectively across various ad technology platforms.
• Troubleshoot and resolve campaign issues promptly, ensuring optimal campaign performance.

What you'll bring:

• Bachelor's Degree in Business, Marketing, Communication, or a related area.
• 3+ years of experience managing digital media campaigns or consulting on digital campaigns across display, video, social, search, and programmatic.
• Deep understanding of digital media metrics (CPM, ROAS, CPC, CTR, etc.) and media math for optimization.
• Proven client-facing experience with proactive risk identification and solution development.
• Excellent verbal and written communication, with strong presentation skills.
• Strong project management capabilities and ability to thrive under pressure, managing multiple priorities.
• High comfort navigating rapidly evolving environments and ambiguous situations.
• Strong proficiency with Microsoft Excel, PowerPoint, Word, Outlook, and familiarity with Salesforce, JIRA, Tableau, SQL, Power BI.

Standout qualifications:

• Master's Degree in Business, Marketing, Communication, or a related field.
• Extensive experience in programmatic advertising, including knowledge of DSPs, DMPs, and ad exchanges.
• Proven track record of influencing advertiser investments in media strategies.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.