Marketing Operations Specialist, Consultant - Print Operations

Your Role

As a Marketing Operations Specialist, Consultant, you will play a hands-on, delivery-focused role within the Marketing Operations function, supporting critical operational areas including print production facilitation, project management administration, and workflow coordination. This position serves as a central point of coordination between internal teams and external vendors, helping manage print specifications, estimates, invoice coordination, proofs, production schedules, quality checks, and final distribution. You will support a range of direct mail, promotional, member welcome, and ad hoc marketing projects, ensuring materials move efficiently through production while maintaining accuracy, quality, and timely delivery. From time to time, this role may also help set up and manage incoming team projects by opening projects in workflow systems, managing tasks, tracking timelines, and following up with stakeholders to keep work on schedule.

The Marketing Operations Specialist, Consultant will report to the Sr. Manager, Marketing Operations.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree in marketing, business administration or relevant field, or a high school diploma/GED plus four additional years of relevant experience in lieu of a bachelor's degree
• Requires at least 7 years of prior relevant experience in marketing
• Requires experience managing print and digital production processes, including direct mail strategy, vendor coordination, distribution, and fulfillment
• Demonstrated marketing project management experience, with the ability to oversee multiple initiatives, timelines, stakeholders, and deliverables simultaneously
• Requires experience with health plan, healthcare provider, financial services, or other highly regulated industry
• Agile or Scrum methodology experience preferred
• Excellent verbal and written communication skills, with the ability to effectively collaborate and influence across teams and organizational levels
• Strong organizational skills, exceptional attention to detail, and the ability to manage competing priorities in a fast-paced environment
  

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.