Lead Floor Care Specialist

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As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.

The Lead Floor Care Specialist cleans and keeps facility working areas in an orderly condition and washrooms, or premises of an office, commercial or other establishment. Duties involve a combination of the following: Sweeping, mopping, scrubbing, polishing, and stripping/waxing floors; removing trash, and other refuse; dusting equipment, furniture, or fixtures; polishing metal fixtures or trimmings; providing supplies and minor maintenance services; and cleaning lavatories, showers, and restrooms. Conducts conference room set-ups/tear downs. In addition to providing janitorial duties and coverage of daily vacancies, the Lead Floor Care Specialist works closely with the Project manager acting as eyes and ears and assisting with reporting daily occurrences to the PM. This position will also coordinate closely with the PM and evening crew regarding the completion of Floor project work such as carpet extractions, hard surface refinishing, and/or major machine cleaning projects.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Maintains building interior by dusting and polishing furniture, equipment, mirrors, and fixtures; washing windows, counters, walls, ceilings, and woodwork. Resupplying restrooms. Vacuuming drapes, furniture, and replacing light bulbs.
• Maintains Floor Cleanliness and conducting floor project work; sweeping, scrubbing, polishing, and stripping/waxing floors; cleaning and vacuuming carpets up to and including carpet extraction/ top scrubbing.
• Maintains building appearance by picking up papers and trash; replacing light bulbs.
• Removes trash by emptying trash containers; transporting materials to disposal area; collecting recycling materials.
• Keeps cleaning equipment operational by following manufacturer's operating and care guidelines; completing operator repairs and parts replacement.
• Maintains parts and equipment inventory by checking stock to determine inventory level; anticipating needed parts; anticipating cleaning equipment replacement; placing orders.

Additional Responsibilities

• Maintains safe working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed.
• Set-up and tear downs for scheduled conferences; chair and table set-up/repositioning as requested.
• Coverage of unstaffed schedules due to illness/vacation.
• Report daily needs to Project Manager to assist with shift and schedule coordination.
• Act as eyes and ears for Project Manager.
• Perform other job-related duties as assigned.

Qualifications: Education, Experience, and Certification(s)

• High school diploma or General Educational Development (GED) preferred.
• One (1) year janitorial experience required.
• One (1) year of floor care experience required.

Knowledge, Skills, and Abilities

• Ability to understand and follow direction.
• Knowledge of various cleaning products and when to use them.
• Must have good oral/verbal communication skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee may occasionally lift or move office products and supplies, up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information