Account Executive - Fire Alarm (Global Account)

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Fire Account Executive to join our amazing culture. In this role, you take ownership of a dedicated, established global account. You are stepping into a strategic, named account with an existing footprint, relationships, and service agreements. As a Fire Account Executive, you are a part of a dynamic sales team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture and embrace equal opportunity. You strive to be the best version of yourself at work and home. You want to grow with us and deliver results as an exceptional account executive.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Account Transition & Continuity: Take ownership of a dedicated, high-value global manufacturing account.
• Multi-Site / Global Coordination: Serve as the primary point of contact across the account's multiple sites, business units, and/or regions, coordinating consistent service delivery and a unified account strategy globally.
• Executive Relationship Management: Build and sustain relationships with outside risk insurers, facilities, EHS, operations leadership up to the director/VP level - not just day-to-day contacts - to secure the account's long-term commitment to Convergint.
• Local Contractor Management: Develop day-to-day relationships with ECs/GCs/AEs that are both integrated onsite as well as key players in the construction bid process.
• Contract & Renewal Management: Understand and manage existing service agreements, contract terms, SLAs, and renewal timelines; proactively get ahead of renewals rather than reacting to them.
• Strategic Account Planning (QBRs): Lead and participate in regular strategic account reviews with the customer to report on performance, surface new needs, align on a forward-looking account growth plan, and educate the customer on the latest developments in fire alarm, mass notification, and life safety technologies.
• Account Development: Responsible for selling the continuum of fire alarm integration services, maintenance programs, managed services, and transformational services.
• Develop Pipeline: Identify expansion opportunities within the account's existing footprint by working with real decision makers to assess need, build a business case, and establish a decision timeframe. Build and maintain a 4:1 pipeline over target revenue goal.
• Proposal Construction: Leading the sales pursuit team to construct winning proposals. Expected Results: Proposals include the quote, business case and why we are uniquely qualified.
• Presenting & Closing: Present proposals to the decision makers while managing objections related to timing, price, and competition. Expected Results: Final negotiations lead to go or no-go decisions timely.
• Collaborate with Subject Matter Experts: Collaborate with designers/estimators, sales engineers, subject matter experts, program/project managers, and partners as needed to create and deliver winning proposals. Expected results: Business case and technical solution result in winning proposals.
• Perform other duties and responsibilities as requested or required.

What You'll Need

• Proven history of success selling Fire Alarm & Life Safety solutions with established, major 'specification grade manufacturers'.
• Proven track record of account retention and expansion within an existing book of business, in addition to new-opportunity development.
• Working knowledge of NFPA 72 (Fire Alarm Code), NFPA 101 (Life Safety Code), and applicable IBC provisions, sufficient to speak credibly with AHJs, engineers, and facility/EHS stakeholders and to spot code-driven scope in a proposal.
• Familiarity with electrical means and methods of construction as they relate to fire alarm and life safety system installation, sufficient to collaborate effectively with designers, estimators, and electrical trades.
• Comfort managing relationships across multiple sites, regions, or business units within a single global customer.
• Experience in manufacturing or industrial environments preferred.
• Comfortable with navigating and attending regular onsite walk-throughs within an industrial manufacturing environment.
• Strong affinity for problem solving.
• Desire to learn, understand, and apply solutions to customer challenges.
• Ability to build customer confidence and cultivate business relationships at multiple levels, including senior leadership.
• Proactively source sales & service opportunities.
• Ability to adapt to business changes with the ability to influence others.
• Basic skills in Microsoft Office, Teams, Spreadsheets as well as hosted project collaboration applications. Bluebeam preferred.
• Strong presentation and communication skills.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable0
• Paid parental leave

Requirements:

Education: College degree, trade school or equivalent experience

Minimum Experience: At least 5 years of fire solutions sales, including demonstrated experience managing a dedicated or strategic account

Preferred:

• NICET II certification, with demonstrated ability/track record to advance toward NICET III

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.