New 
IT Help Desk Assistant/Associate - Oakton College
 Oakton College | |
 United States, Illinois, Des Plaines | |
| 1600 East Golf Road (Show on map) | |
 Aug 25, 2026 | |
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Location: Des Plaines, IL
Category: Staff
Job Type: Full Time Staff
Posted On: Tue Aug 18 2026
Job Description:
This is a multi-level search with two open positions to be filled. Depending on qualifications, the successful candidates may be hired at either the IT Help Desk Associate or Assistant level. Job Summary: Function as a primary contact for Help Desk incidents and requests. Evaluate technical problems, initiate, track, and document solution processes, and provide direct technical assistance on hardware or software. IT Help Desk Assistant Job Responsibilities:
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