Manager, Revenue Operations (ROPS)

Posting Date

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empower their teams to achieve success. They enjoy tackling difficult problems and believe the best solutions come through collaboration and teamwork. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.

Sound like you? Then you might be a great fit for Team Lodestar.

Team Lodestar specializes in real-time performance monitoring, strategic business intelligence, cash flow forecasting, and building recurring financial impact narratives around cash flow and yield performance. By bridging the gap between Revenue Operations, Finance, and Accounting, Team Lodestar develops and delivers capabilities and insights that drive performance across financial and revenue cycle metrics for key leaders and business partners.

As a Manager on Team Lodestar, you will be responsible for identifying and implementing opportunities across the revenue cycle in close partnership with peers and stakeholders. You will lead a team of analysts focused on generating meaningful insights and driving solutions to complex business challenges.

• Establish team priorities, goals, and success metrics aligned with broader organizational objectives.
• Ensure the high-quality, timely delivery of insights, recommendations, and analytical work products; take full accountability for team results.
• Translate complex business challenges and strategic priorities into structured analyses and actionable recommendations.
• Manage work across multiple stakeholders, priorities, and initiatives.
• Communicate proactively and present insights clearly to leaders at all levels of the organization; deliver persuasive recommendations to senior audiences.
• Apply critical thinking to remove barriers, resolve issues, and drive sustainable solutions.

• Coach and develop a high-performing team of analysts.
• Create an environment focused on accountability, continuous learning, and professional growth.
• Provide meaningful feedback, career development support, and performance coaching.
• Foster strong team engagement and collaboration.
• Help analysts strengthen business acumen, analytical thinking, communication, and leadership skills.
• Champion DaVita's Mission and Core Values while modeling effective leadership behaviors.

• Guide analytical approaches and ensure the appropriate use of data to support business decisions.
• Break down large, ambiguous problems into manageable components.
• Validate results through critical thinking, business context, and analytical rigor.
• Leverage analytical tools and technologies to increase efficiency, visibility, and insight generation.
• Promote strong documentation, process discipline, and knowledge sharing across the team.

• Bachelor's degree in Business Administration, Finance, Economics, Mathematics, Analytics, or a related field.

• Demonstrated use of AI-enabled tools to improve productivity, decision-making, and business outcomes.
• 5+ years of progressive professional experience.

• 2+ years of direct people leadership experience.
• Advanced proficiency in Microsoft Office applications, particularly Excel.
• Experience analyzing business operations, data, or processes.
• Experience with modeling and/or performance forecasting, particularly related to cash flow or financial performance.
• Demonstrated experience leading analytical, reporting, business intelligence, or similar teams and initiatives.
• Experience translating complex business problems into data-driven insights and recommendations.
• Ability to influence stakeholders and drive outcomes through analytical problem-solving and effective communication.

• MBA or other applicable advanced degree.
• Experience with Tableau, SQL, Alteryx, Google Cloud Platform (GCP)/BigQuery, data warehousing, or similar analytical tools.
• Prior experience within healthcare revenue cycle or healthcare operations.

• Take on special projects and other duties as assigned.

• A "community first, company second" culture built on values that truly matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards recognizing both individual and team contributions.
• A comprehensive benefits package designed to support your health, financial well-being, and future.
• A commitment, above all else, to caring for patients suffering from chronic kidney failure across the nation.

More than just pay, our DaVita Rewards package connects teammates to what matters most. Eligible teammates can begin receiving benefits on the first day of the month following, or coinciding with, one month of continuous employment.

• Medical, dental, and vision coverage
• 401(k) matching
• Paid time off (PTO)
• PTO cash-out opportunities

• Family resources
• Employee Assistance Program (EAP) counseling sessions
• Access to Headspace
• Backup child and elder care
• Maternity and paternity leave
• Additional family-focused benefits

DaVita offers a variety of programs to help high-performing teammates grow in their careers. Teammates also have access to on-demand leadership and professional development courses through DaVita University.

#LI-JH4

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Beware of Recruitment Fraud

DaVita will never ask for payment or personal financial information at any point in the hiring process, nor will we ever communicate with you using email addresses outside of the DaVita secure network. If you receive a request like this, it is not legitimate. Do not share your information.

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