Content Production Specialist/Engineer

The Production Specialist/Engineer is a key team player in ensuring new design intentions of our clients products. In this role, you will provide production mechanical/template building expertise combined with an extraordinary sense of design acumen to maintain the high-level design and quality standards that are the hallmark of our team. We're looking for an experienced Production Specialist/Engineer who is passionate about production and user experience design. You'll work with designers and engineers to ensure a successful product for both iWork and its users.

Key Qualifications

• Exceptional attention to detail
• Highly organized and excellent at recognizing inconsistencies
• A deep appreciation for finding simple solutions to complex problems
• Ability to manage several multi-layered files and a variety of apps
• Comfortable working in rapid iteration
• Systematic thinker
• Fluent in Keynote, Pages, and Numbers
• Working knowledge of Adobe Photoshop and Illustrator
• An understanding of GitHub, Terminal, and Radar

Description

You will be translating designs into technical products - templates and themes - across apps. This position requires you have impeccable production skills - layout, typography, color - and have a keen eye for inconsistencies. As you work through file creation, you will need to keep in mind how the end user will experience the template and the app, as well as any new app features being introduced. An organized individual, with accurately structured files, is essential to the workflow. The position requires deliverables to be provided under tight deadlines - exceptional attention to detail is a requirement, as well as an ability to problem solve, easily deal with tedious tasks, mediate and cope with rapid change. Above all, the role requires a dedicated individual who understands high standards and design aesthetic.

Content (templates)

• Initial collaboration with Design + HI to create new design templates - building new templates (very technical process re: accuracy, following established methods for successful deliverables, testing by importing)
• Audits of various template features, functions, imagery, placeholder text - pressure test new template designs, expose discrepancies in design goals vs production realities, work with ENG to add new features to accomplish those goals when possible
• AX Testing of new templates, sample docs
• Internal QA: cross checking new content to guarantee our work moves into the builds without creating bugs

New Feature Implementation

• Work closely with ENG, Design + HI as new features are developed
• Flexibility in content creation including the new features occurring in parallel with feature development
• Informing ENG re: content creation/import processes & dependencies

GitHub

• Checking out repos, checking in changes to content files and import-generated files
• Understanding how repos behave, tracking file changes for bug investigations, fixing conflicts
• Working in SourceTree and/or Terminal for GitHub management
• Responsiveness and ability to deploy updated ENG requirements including creating Pull Requests for multiple repo checkins; managing the impact on workflow
• Close partnership with ENG as new processes are required, and are tested and tweaked in collaboration

Radar

• Bug writing/investigating/fixing is complex and requires a deep understanding of our apps functionality and our templates intent
• Need a clear understanding of how to investigate our apps and content to diagnose issues QA finds and communicate findings and proposed fix both efficiently and effectively
• Close collaboration with Design re: bug fixes requirement vs. template design/layout adjustments

Tools

• Communicate with ENG re: need for special tools updates to the app in response to bug fixes or feature additions or process enhancements
• Proactively define and test tool improvements working with our Content ENG

Localization

• Awareness of LOC layout impacts in new template designs
• Collaboratively fix LOC bugs, ensuring design integrity and functionality for templates in other regions

Education and/or Experience & Requirements

• 5+ years experience (This is not an entry level position)
• Clear and concise written and verbal communication skills