PRN Customer Service Representative - Peds Endocrinology - Women and Children's Medical Plaza

Location:Women and Children's Medical Plaza -15901 Bass Road Fort Myers FL 33908

Department: HOD HB Peds Endocrinology

Work Type: PRN

Shift: Shift 1/8:30:00AM to 5:00:00PM

Minimum to Midpoint Pay Rate:$20.75 - $20.75 / hour

Lee Health | Fort Myers, Florida

Looking for a flexible opportunity where you can make a meaningful difference for children and families? Join Lee Healths Pediatric Endocrinology team as a PRN Customer Service Representative (CSR) and become an important part of a specialty care team supporting our youngest patients.

Located at the Women & Childrens Medical Plaza on Bass Road, this role is a great opportunity for someone who enjoys a welcoming, patient-focused environment and wants the flexibility of PRN work.

This is an as-needed PRN position, so hours are not guaranteed and there is no set weekly schedule. However, candidates must be available to come in for potential shifts Monday through Friday between 8:30 AM and 5:00 PM, based on department coverage needs.

Flexibility and reliable availability during these hours are essential. This opportunity is ideal for someone who enjoys the flexibility of PRN work and can respond when the team needs additional coverage.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers